The ınfluence of problems faced during ınternships on ınterns' views of their profession and their ıntention to work in the tourism ındustry

KAŞLI, Mehmet; ILBAN, MEHMET OGUZHAN

The ınfluence of problems faced during ınternships on ınterns' views of their profession and their ıntention to work in the tourism ındustry

Mehmet KAŞLI, (Anadolu Üniversitesi, Turizm Fakültesi, Eskişehir, Türkiye)

Mehmet Oğuzhan İLBAN (Balıkesir Üniversitesi, Burhaniye Meslek Yüksek Okulu Balıkesir, Türkiye)

Eurasian Journal of Educational Research

2 0

Yıl: 2013 Cilt: 13 Sayı: 52 Sayfa Aralığı: 79 - 96 Metin Dili: Türkçe İndeks Tarihi: 29-07-2022

The ınfluence of problems faced during ınternships on ınterns' views of their profession and their ıntention to work in the tourism ındustry

Öz:

Problem Durumu Üniversite düzeyindeki turizm eğitiminin teorik ve uygulama gibi iki önemli ayağı bulunmaktadır. Bu araştırmanın problemi, turizm eğitiminin uygulama ayağının önemli bir bölümünü oluşturan stajlarda yaşanan sorunlar ve bu sorunların turizm mesleğine bakış açısına ve turizm sektöründe çalışma niyetine etkileridir. Araştırmanın Amacı Bu araştırmanın amacı, üniversite düzeyinde turizm eğitimi alan öğrencilerin 60-120 gün arasında değişen zorunlu staj dönemlerinde yaşadıkları sorunları ortaya koymak ve bu sorunların turizm mesleğine bakışa ve turizm sektöründe çalışma niyetlerine olan etkilerini araştırmaktır. Araştırmanın Yöntemi Araştırma modelinin tüm boyutları için “kesinlikle katılmıyorum” dan başlayıp “kesinlikle katılıyorum” a doğru devam eden 5’li likert ölçekleri kullanılmıştır. Araştırmada kullanılan 2 farklı ölçek grubu bulunmaktadır. Bu ölçekler, Pelit ve Güçer (2006)’in çalışmasından faydalanılarak geliştirilmiştir. Bu çalışmanın örneklemi olarak araştırmacıların ulaşım kolaylığı ve turizm eğitimi konusundaki köklü geçmişleri nedeniyle, Balıkesir Üniversitesi Turizm İşletmeciliği ve Otelcilik Yüksekokulu (BTİOYO) ve Çanakkale 18 Mart Üniversitesi Turizm İşletmeciliği ve Otelcilik Yüksekokulu (ÇTİOYO) öğrencileri seçilmiştir. Bu okullarda okuyan öğrencilerden ise, stajlarını tamamlama oranı yüksek olan ve staj yaptığı belirlenen 3. ve 4. sınıf öğrencilerinden veriler toplanmıştır. Anket formunun geliştirilmesi aşamasında 2 aşamalı bir yol izlenmiştir. Birinci aşamada taslak anket formu, ön teste tabi tutulmuştur. Ön test BTİOYO Konaklama İşletmeciliği Bölümü 4. sınıfındaki 63 öğrenciyle yapılmıştır. Ön test sonucunda Cronbach’s Alfa katsayısının 0,70’in üzerinde olduğu belirlenmiştir. Bunun üzerine uygulama aşamasına geçilmiştir. Anket formları BTİOYO ve ÇTİOYO’da eğitimine devam eden 550 öğrencinin (3. ve 4. Sınıf) 330 ile elden dağıtılarak dolturtulabilmiştir. Verilerin analizinde iki aşamalı bir yaklaşım izlenmiştir. Öncelikle doğrulayıcı faktör analizi yapılmış ve örneklem yeterliliği değerlendirilmiştir. İkinci aşamada ise yapısal eşitlik modeli test edilmiş ve çok boyutlu modelin geçerli bir model olup olmadığı iyilik uyum değerleriyle analiz edilmiştir. Demografik değişkenlerin değerlendirilmesinde ise frekans ve yüzdelerden yararlanılmıştır. Araştırmanın bulguları Staj sorunları ölçeği ve turizm mesleğine bakış ölçeği ilgili ölçme modelini tahmin edebilmek için öncelikle doğrulayıcı faktör analizi (DFA) yapılması öngörülmüştür. Bunun için öncelikle çok değişkenli normallik varsayımı değerlendirilmiştir. Ancak bulgular, ölçme modeli ile ilgili çok değişkenli normallik varsayımının sağlanamadığını gösterdiğinden maksimum olabilirlik yöntemine göre analiz yapılmıştır. Bu yönteme göre yapılan değerlendirmede ölçme modelinin iyilik uyum değerleri: ki-kare/sd 4,85, RMSEA 0,10, NFI 0,878, CFI 0,899, GFI 0,934, AGFI 0,875, PNFI 0,596, IFI 0,900 ve RFI 0,820 olarak belirlenmiştir. İyi

Anahtar Kelime:

Konular: Eğitim, Eğitim Araştırmaları

Staj sorunları, turizm mesleğine bakış ve turizm sektöründe çalışma niyeti ilişkisi

Öz:

Problem Statement: The problem of this research is identifying the difficulties that undergraduate students experience during their internships and assessing their future intention to work in the tourism industry. Purpose of Study: This research aims to identify the problems undergraduate students encounter as interns in tourism programs and to document their views on the tourism sector after their internships. The paper also focuses on whether the problems experienced during the internship program affect the students’ intention to work in the tourism business in the future. Methods: All research constructs were measured using multiple-item, five- point Likert scales. Third- and fourth-year undergraduate students from two different universities who had completed their internships were selected for the study Balikesir and Canakkale universities were selected by convenience sampling, and the surveys were conducted with 330 of the 550 available students. Findings and Results: Internship problems have four dimensions, though from a business perspective, the problems can also be viewed from two sub-dimensions. The findings of this study reveal that interns are given only very basic employee rights, that interns are viewed as cheap labor, and that the service business does not contribute to the professional development of interns. All these issues negatively influence interns' motivation. The results of Structural Equation Modeling (SEM) show that problems encountered during internships negatively affected the students' attitudes toward tourism-related jobs, which in turn undermined their intention to work in this business in the future. Conclusions and Recommendations: The findings of the study indicate that the problems faced during internships have implications both for universities and businesses. Contemporary internship practices necessitate reconsideration by universities. Moreover, the findings show that the business sector does not provide the necessary attention, compensation, and professional conditions to trainees. Collaboration with educational institutions is necessary in order to improve the relationship between interns and tourism enterprises. The managers of tourism enterprises should understand that the interns are required to be there by their schools and that their opinions are shaped by this fact. Consequently, the managers should adopt a more friendly approach to interns, which will yield more positive responses and make the students feel more comfortable in the work place. The study was limited to third and fourth year undergraduates from Schools of Tourism and Hotel Management in Balikesir and Çanakkale because of time and cost issues, which also influenced the data collection.

Anahtar Kelime:

Konular: Eğitim, Eğitim Araştırmaları

Belge Türü: Makale Makale Türü: Araştırma Makalesi Erişim Türü: Erişime Açık

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APA	KAŞLI M, ILBAN M (2013). The ınfluence of problems faced during ınternships on ınterns' views of their profession and their ıntention to work in the tourism ındustry. , 79 - 96.
Chicago	KAŞLI Mehmet,ILBAN MEHMET OGUZHAN The ınfluence of problems faced during ınternships on ınterns' views of their profession and their ıntention to work in the tourism ındustry. (2013): 79 - 96.
MLA	KAŞLI Mehmet,ILBAN MEHMET OGUZHAN The ınfluence of problems faced during ınternships on ınterns' views of their profession and their ıntention to work in the tourism ındustry. , 2013, ss.79 - 96.
AMA	KAŞLI M,ILBAN M The ınfluence of problems faced during ınternships on ınterns' views of their profession and their ıntention to work in the tourism ındustry. . 2013; 79 - 96.
Vancouver	KAŞLI M,ILBAN M The ınfluence of problems faced during ınternships on ınterns' views of their profession and their ıntention to work in the tourism ındustry. . 2013; 79 - 96.
IEEE	KAŞLI M,ILBAN M "The ınfluence of problems faced during ınternships on ınterns' views of their profession and their ıntention to work in the tourism ındustry." , ss.79 - 96, 2013.
ISNAD	KAŞLI, Mehmet - ILBAN, MEHMET OGUZHAN. "The ınfluence of problems faced during ınternships on ınterns' views of their profession and their ıntention to work in the tourism ındustry". (2013), 79-96.

APA	KAŞLI M, ILBAN M (2013). The ınfluence of problems faced during ınternships on ınterns' views of their profession and their ıntention to work in the tourism ındustry. Eurasian Journal of Educational Research, 13(52), 79 - 96.
Chicago	KAŞLI Mehmet,ILBAN MEHMET OGUZHAN The ınfluence of problems faced during ınternships on ınterns' views of their profession and their ıntention to work in the tourism ındustry. Eurasian Journal of Educational Research 13, no.52 (2013): 79 - 96.
MLA	KAŞLI Mehmet,ILBAN MEHMET OGUZHAN The ınfluence of problems faced during ınternships on ınterns' views of their profession and their ıntention to work in the tourism ındustry. Eurasian Journal of Educational Research, vol.13, no.52, 2013, ss.79 - 96.
AMA	KAŞLI M,ILBAN M The ınfluence of problems faced during ınternships on ınterns' views of their profession and their ıntention to work in the tourism ındustry. Eurasian Journal of Educational Research. 2013; 13(52): 79 - 96.
Vancouver	KAŞLI M,ILBAN M The ınfluence of problems faced during ınternships on ınterns' views of their profession and their ıntention to work in the tourism ındustry. Eurasian Journal of Educational Research. 2013; 13(52): 79 - 96.
IEEE	KAŞLI M,ILBAN M "The ınfluence of problems faced during ınternships on ınterns' views of their profession and their ıntention to work in the tourism ındustry." Eurasian Journal of Educational Research, 13, ss.79 - 96, 2013.
ISNAD	KAŞLI, Mehmet - ILBAN, MEHMET OGUZHAN. "The ınfluence of problems faced during ınternships on ınterns' views of their profession and their ıntention to work in the tourism ındustry". Eurasian Journal of Educational Research 13/52 (2013), 79-96.