The root of the word emotion originates from the latin word ”movere” that means to move. Feelings; such as sadness, joy, pleasure, surprise emerge as the reflections of the inner world of the individual and serve to distinguish the reactions against the current circumstances and form the basis of the communication processes along with them. Terms associated with emotions emerged in this process. These terms are emotional climate, emotional intelligence and emotion based communication. Thus, human knowledge is deepening each day at the point of emotion management communication, Emotion management based communication, especially in the 21st century, eases the increasing the negative effects of the complex in-house formal relations and leads to an increase in the positive energy in the corporation. Managing emotions is actually to be aware of the emotions, having the ability to recognize and direct them and to have the ability to communicate fundamentally. The process that incorporates using these feelings for an effective communication points to people’s emotional development. At another aspect, emotion management means neither working to destroy completely their decision making and forming communicaition processes nor leaving itself under their control. At this point, another terms emerges and it is called emotional labor. This term was used as the first time in 1983 by Arlie Russell Hochschild and has taken its place in the literature since then. In corporate companies, it is defined as the necessity of exhibiting the behaviour that the company anticipates from the worker in the process of forming communicaion with the other side during his service time. Thus, emotion management and emotional labor make up the two sides of a whole. In this article, how the contribution to the field of public relations has been defined as emotion management, communication with emotions and emotional labor has been theoretically debated