Influence of the Work-Family Conflict on Organizational Cynicism and Intermediary Role of the Life Satisfaction

Mustafa Denizhan YILDIRIM, (Alanya Alaattin Keykubat Üniversitesi, Antalya, Türkiye)
Ayşegül ACAR (Karabük Üniversitesi, Karabük, Türkiye)
Journal of Yasar University
1 0
Yıl: 2018 Cilt: 13 Sayı: 51 Sayfa Aralığı: 267 - 280 Metin Dili: İngilizce İndeks Tarihi: 20-10-2020

Influence of the Work-Family Conflict on Organizational Cynicism and Intermediary Role of the Life Satisfaction

Öz:
This study aims to identify the level of work-family conflict, life satisfactions and organizational cynicism of the families who are working inthe tourism industry and to reveal the causal relationships between these phenomenon. According to the results of field work conducted in 2015within the scope of this research with 427 employees from five star hotels operating in Antalya, the work-family conflict of the employees is moderate.While moderate results are achieved in the point of life satisfaction, it is determined that the organizational cynicism is relatively low. HierarchicalRegression Analysis was made in order to test the hypotheses which are established within the scope of this study’s purpose and theoreticalframework. It is determined that work-family conflict is a predictor variable on the life satisfaction and cynicism. Another result reached through thestudy is that life satisfaction acts as a partial mediator between work-family conflict and organizational cynicism. Accordingly, it is seen thatorganizational cynicism which is caused by work-family conflict arises from its impacts on life satisfaction.
Anahtar Kelime:

İş-Aile Çatışmasının Örgütsel Sinizme Etkisi ve Yaşam Doyumunun Aracılık Rolü: Otel İşletmelerinde Bir Araştırma

Öz:
Bu araştırmada turizm sektöründe çalışanların iş aile çatışması, yaşam doyumları ve örgütsel sinizm düzeylerinin tespit edilmesi amaçlanmış ve bu olgular arasındaki nedensel ilişkiler ortaya konmaya çalışılmıştır. Araştırma kapsamında Antalya ilinde faaliyet gösteren beş yıldızlı otel işletmelerinde çalışan 427 işgörenle, 2015 yılında gerçekleştirilen saha çalışması sonuçlarına göre; çalışanların iş-aile çatışması düzeylerinin orta seviyede olduğu tespit edilmiştir. Yaşam doyumu açısından da orta düzeyde bir sonuca ulaşılırken, örgütsel sinizmin görece düşük olduğu saptanmıştır. Araştırmanın amacı ve kuramsal dayanakları çerçevesinde kurulan hipotezleri test için hiyerarşik regresyon analizi gerçekleştirilmiştir. İş-aile çatışmasının yaşam doyumu ve örgütsel sinizm üzerinde yordayıcı bir değişken olduğu belirlenmiştir. Araştırmada ulaşılan bir diğer sonuç ise yaşam doyumunun, iş-aile çatışmasının örgütsel sinizm üzerindeki etkisinde kısmi aracı değişken olduğudur. Buna göre, iş-aile çatışmasının neden olduğu örgütsel sinizm tutumları, yaşam doyumuna olan etkisinden kaynaklandığı görülmüştür.
Anahtar Kelime:

Belge Türü: Makale Makale Türü: Araştırma Makalesi Erişim Türü: Erişime Açık
  • Abraham, R. (2000). Organizational cynicism: Bases and consequences. Genetic, Social, and General Psychology Monographs, 3, (126), 269-292.
  • Andersson, L. M. (1996). Employee cynicism: An examination using a contract violation framework. Human Relations, 49(11), 1395-1418.
  • Andersson, L., M. and Bateman, T., S. (1997). Cynicism in the workplace: Some causes and effects. Journal of Organizational Behavior, 18(5): 449-469.
  • Bacharach, S. B., P. Bamberger and S. Conley (1991). Work–home conflict among nurses and engineers: Mediating the impact of role stress on burnout and satisfaction at work. Journal of Organizational Behavior, 12(1), 39–53.
  • Baron, R. M., and Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic and statistical considerations. Journal of Personality and Social Psychology, 51, 1173- 1182.
  • Bashir, S. and Nasir, M. (2013). Breach of psychological contract, organizational cynicism and union commitment: A study of hospitality ındustry in pakistan. International Journal of Hospitality Management, 34 (2013), 61– 65
  • Beauregard, T.A. and Henry, L.C. (2009). Making the link between work-life balance practices and organizational performance. Human Resource Management Review, 19, 9–22.
  • Beutell, N. J, and Wittig-Berman, U. (1999). Predictors of work-family conflict and satisfaction with family, job, career, and life. Psychological Reports, 85(3Pt1), 893-903.
  • Bommer, W.H., Rich, G.A. and Rubin, R.S. (2005). Changing attitudes about change: Longitudinal effects of transformational leader behaviour on employee cynicism about organizational change. The Journal of Organizational Behaviour, 26, 733-753
  • Brandes, P. and Das, D. (2006). Locating behaviour cynicism at work: Construct issues and performance implications, employee health, coping and methodologies (Edt. Pamela L.Perrewe, Daniel C. Ganster), JAI Press, New York, 233-266.
  • Brandes, P. M. (1997). Organizational cynicism: Its nature, antecedents and consequences. Unpublished PhD dissertation. The University of Cincinnati.
  • Brandes, P., Castro, S. L., James, M. S. L., Martinez, A. D., Matherly, T. A., Ferris, G. R., and Hochwarter, W. A. (2008). The interactive effects of job insecurity and organizational cynicism on work effort following a layoff. Journal of Leadership & Organizational Studies, 14 (3), 233-247.
  • Brayfield, A., Wells, R. and Strate, M. (1957). Interrelationships among measures of job satisfaction and general satisfaction. Journal of Applied Psychology, 41, 201-205.
  • Brown, M. and Cregan, C. (2008). Organizational change cynicism: The role of employee involvement. Human Resource Management, 47(4), 667-686.
  • Büyüköztürk, Ş., Çakmak, E. K., Akgün, Ö. A., Karadeniz, Ş. ve Demirel, F. (2012). Bilimsel araştırma yöntemleri. Ankara: Pegem A Yayınları.
  • Byron, K. (2005). A meta-analytic review of work-family conflict and its antecedents. Journal of Vocational Behavior, 67(2), 169-198.
  • Cardenas, R. A. and Debra A. M. (2005). Combining employment and breastfeeding: Utilizing a work-family conflict framework to understand obstacles and solutions. Journal of Business and Psychology, 20(1), 31-51.
  • Carlson, D. S., Kacmar, M. K. and Williams, L. J. (2000). Construction and validation of a multidimensional measure of work–family conflict. Journal of Vocational Behavior, 56(2), 249–276.
  • Carlson, D. S. and Perrewé, P. L. (1999). The role of social support in the stressor-strain relationship: An examination of work-family conflict. Journal of Management, 25(4), 513-540
  • Carnicer, M. P. De L., Angel, M. S., Manuela, P. and Maria, J. V. J. (2004). Work-family conflict in a sourhern european country. Journal of Managerial Psychology, 19(5), 466-489.
  • Casper, W. J., Martin J. A., Buffardi L. C. and Erdwins C. J. (2002). Work-family conflict, perceived organizational support, and organizational commitment among employed mothers. Journal of Occupational Health Psychology, 7, 99– 108.
  • Cavdar, E., Helvaci, M. A. (2016). Change Cynicism in Educational Organizations. 2nd International Conference on Lifelong Education and Leadership for All (ICLEL). Pages: 734-746. Accession Number: WOS:000392658100088.
  • Chacko, T. I. (1983). Job and life satisfactions: A casual analysis of their relationships. Academy of Management Journal, 26(1), 163– 169.
  • Chen, S. X., Cheung, F. M., Bond, M. H. and Leung, J. (2006). Going beyond self-esteem to predict life satisfaction: The Chinese case. Asian Journal of Social Psychology. 9, 24–35.
  • Chiaburu, D. S., Lorinkova, N. and Van Dyne, L. (2013). Employees' social context and change-oriented citizenship: A meta-analysis of leader, coworker, and organizational influences. Group & Organization Management, 38(3), 291-333.
  • Chiaburu, D. S., Peng, A. C., Oh, I. S., Banks, G. C., and Lomeli, L. C. (2013). Antecedents and consequences of employee organizational cynicism: A meta-analysis. Journal of Vocational Behavior, 83(2), 181-197.
  • Cutler, I. (2000). The cynical manager. Management Learning. 31(3), 295-312.
  • De Cuyper, N. and De Witte, H., (2006). The impact of job insecurity and contract type on attitudes, well -being and behavioural reports: A psychological contract perspective. Journal of Occupational and Organizational Psychology, 79(3), 395-409.
  • Dean, J. W., Brandes, P. ve Dharwadkar, R. (1998). Organizational cynicism. The Academy of Management Review, 2(23), 341-352.
  • Demerouti, E. Arnold B. B. Friedhelm N. and Wilmar B. S. (2000). A model of burnout and life satisfaction amongst nurses. Journal of Advanced Nursing, 32(2),454-464.
  • Diener, E. (1984). Subjective well-being. Psychological Bulletin, 95(3), 542-575.
  • Diener, E., Emmons, R. A., Larsen, R. J. and Griffin, S. (1985). The satisfaction with life scale. Journal of Personality Assessment, 49(19), 71-75.
  • Diener, E. and Suh, E. (1997). Measuring quality of life: Economic, social, and subjective indicators. Social Indicators Research, 40(1-2), 189-216.
  • Dixon A. M. and Sagas M. (2007). The relationship between organizational support, work family conflict and the joblife satisfaction of university coaches. American Alliance for Health, Physical Education, Recreation and Dance, 78(3), 236-247.
  • Dubrin, A. J. (1997). Fundamentals of organizational behavior. South Western College Publishing, Cincinnati, Ohio.
  • Eaton, Judy A. (2000). A social motivation approach to organizational cynicism. Master of Arts Graduate Programme in Psychology York University, Toronto.
  • Elloy, D. F.(2004). Antecedents of work-family conflict among dual-career couples: An Australian study. Cross Cultural Management, 11(4), 17-27.
  • Fortney K., Xie W., Kotlyar M., Griesman J., Kotseruba Y. and Jurisica I. (2013). Connecting drugs to networks and phenotypes in Saccharomyces cerevisiae. Nucleic Acids Research. 41.
  • Frone M.R. and Cooper M. L. (1992). Antecedents and outcomes of work family conflict: Testing a model of the work family ınterface. Journal of Applied Psychology, 77(1), 65-78.
  • Frone, M. R. and Cooper M. L. (1992). Prevalence of work-family conflict: Are work and family boundraies asymmetrically permeable?.Journal of Organizational Behavior, 137.
  • Greenhaus, J. H. and Beutell, N. J. (1985). Sources of conflict between work and family roles. Academy of Management Review, 10, 76–88.
  • Gutek, B. A, Searle S. and Klepa L. (1991). Rational versus gender role explanations for work-family conflict. Journal of Applied psychology. 76(4), 560-568.
  • Haar J., Russo M., Sune A., Ollier-Malaterre A. (2014). Outcomes of work-life balance on job satisfaction, life satisfaction and mental health: A study across seven cultures. Journal of Vocational Behavior, 85(3), 361-373.
  • Hakanen, J. J. and Schaufeli, W. B. (2012). Do burnout and work engagement predict depressive symptoms and life satisfaction? A three-wave seven-year prospective study. Journal ofAffective Disorders, 141(2-3), 415-424.
  • Hargis, M. B., Kotrba, L. M., Zhdanova, L. and Baltes, B. B. (2011). What’s really important? Examining the relative importance of antecedents to work-family conflict. Journal of Managerial Issues, 23(4), 386-408.
  • Heider, F. (1958). The psychology of interpersonal relations. New York: Wiley.
  • Helvacı. M. A. (2010). Örgütsel sinizm. Memduhoğlu, H. B. ve K. Yılmaz, (Ed.). Yönetimde Yeni Yaklaşımlar içinde (383- 397). Ankara: Pegem Akademi.
  • Helvaci, M. A. and Cetin, A. (2012). İlköğretim okullarında görev yapan öğretmenlerin örgütsel sinizm düzeylerinin belirlenmesi (Uşak ili örneği). Turkish Studies - International Periodical for The Languages, Literature and History of Turkish or Turkic Volume 7/3, Summer 2012, p. 1475-1497.
  • Higgins, C. A., Linda E. D. and Richard I. (1992) Work family conflict in the dua career family. Organizational Behavior and Human Decision Processes, 51(1), 51-75.
  • Hofmann W., Luhmann M., Fisher R. R. , Vohs K. D. and Baumeister R. F. (2014). Yes, but are they happy? Effects of trait self-control on affective well-being and life satisfaction. Journal of Personality. 82(4), 265-277.
  • Hombrados-Mendieta, I. and Cosano-Rivas, F. (2011). Burnout, workplace support, job satisfaction and life satisfaction among social workers in Spain: A structural equation model. International Social Work, 56(2), p. 228–246.
  • Jones, M.D. (2006). Which is a better predictor of job performance: Job satisfaction or life satisfaction. Journal of Behaviour and Applied Measurement, 8(1), 20-42.
  • Joseph, C. R., Michael T. R., Janet P. N. and John R. U. (2007). The effect of work/family conflict on ıntention to quit: The mediating roles of job and life satisfaction. Applied Research in Quality of Life, 2(2), 65-82.
  • Judge, T. A. and Watanabe, S. (1994). İndividual differences in the nature of the relationship between job and life satisfaction. Journal of Occupational & Organizational Psychology, 67(2), 101-107.
  • Kim, W. G., Jerrold K. L. and Yong-Ki L. (2005). Effect of service orientation on job satisfaction, organizational commitment and ıntention of leaving in a casual dining chain restaurant. International Journal of Hospitality Management, 24(2), 171-193.
  • Kinnunen, U. and Saija M. (1998). Antecedents and Outcomes Of Work-Family Conflict Among Employed Women and Men in Finland.Human Relations, 51(2), 157-177.
  • Köker, S. (1991). Normal ve sorunlu ergenlerin yaşam doyumu düzeyinin karşılaştırılması. Yayımlanmamış Yüksek Lisans Tezi, Ankara Üniversitesi, Sosyal Bilimler Enstitüsü, Ankara.
  • Luhmann M., Hofmann, W., Micheal, E. and Lucas R. E. (2012). Subjective well-being and adaptation to life events: A meta-analysis on differences between cognitive and affective well-being. J Pers Soc Psychol, 102(3), 592–615.
  • Martinko, M. J., Harvey, P. and Dasborough, M. T. (2011). Attribution theory in the organizational sciences: A case of unrealized potential. Journal of Organizational Behavior, 32(1), 144-149.
  • Mirvis, P. H. and Kanter, D. L. (1991). Beyond Demography: A Psychographic Profile of The Workforce, Human Resource Management, 30(1), 45-68.
  • Neves, P. (2012). Organizational cynicism: Spillover effects on supervisor–subordinate relationships and performance. The Leadership Quarterly, 23(5), 965–976.
  • Neves, P. and Caetano, A. (2006). Social exchange processes in organizational change: The roles of trust and control. Journal of Change Management, 6(4), 351- 364.
  • Orhunbilge, A. N. (2002). Uygulamalı Regresyon Ve Korelasyon Analizi. İ. Ü. Basım ve Yayınevi Müdürlüğü. İstanbul.
  • Özgener, Ş., Öğüt, A. ve Kaplan, M. (2008). İşgören-İşveren İlişkilerinde Yeni Bir Paradigma: Örgütsel Sinizm. (Ed. Özdevecioğlu, M. ve Karadal, H.) Örgütsel Davranışta Seçme Konular: Organizasyonların Karanlık Yönleri ve Verimlilik Azaltıcı Davranışlar, 53-72, Ankara: İlke Yayınevi.
  • Parasuraman S. and Simmers A. C. (2001). Type of employment, work family conflict and wee-being: A comparative study. Journal of Organizational behaviour. 22(5), 551-568.
  • Richards, J. B., Zhang L., Mitchell S. H. and Wit, H. (1999). Delay or probability discounting in a model of impulsive behavior: Effect of alcohol. Journal of the Experimental Analysis of Behavior. 71(2): 121–143.
  • Ritzer, G. (2012). Modern Sosyoloji Kuramları. Ankara: De Ki Yayınları.
  • Rode, J. C., Rehg, M. T. and Near, J. P. (2007). The effect of work/family conflict on ıntention to quit: The mediating roles of job and life satisfaction. Applied Research Quality Life, 2(2), 65-82.
  • Ruiz-Aranda, D., Extremera, N. and Pineda-Galán, C. (2014). Emotional intelligence, life satisfaction and subjective happiness in female student health professionals: The mediating effect of perceived stress. Journal of Psychiatric and Mental Health Nursing, 21(2), 106–113
  • Seligman, M. E. P.; Steen, T. A., Park, N. and Peterson, C. (2005). Positive psychology progress: Empirical validation of interventions. American Psychologist, 60(5), 410-421.
  • Specht, N., Sina, F. and Anton, M. (2007). Perception and attribution of employees’s effort and abilities the impact on customer encounter satisfaction. International Journal of Service Industry Management, 18(5), 534-555.
  • Stanley, D. J., Meyer, J. P. and Topolnytsky, L. (2005). Employee cynicism and resistance to organizational change. Journal of Business and Psychology, 19(4), 429–459.
  • Stanley, S. (2007). Retreat from politics: The cynic in modern times. Polity. 39(3), 384-407.
  • Stevenson, B. and Wolfers, J. (2013). Subjective well-being and income: Is there any evidence of satiation? American Economic Review: Papers & Proceedings, 103(3), 598–604.
  • Şatır, F. S. (2002). Work-family conflict: In relation with job ınvolvement and family ınvolvement. Yüksek Lisans Tezi, Marmara Üniversitesi Sosyal Bilimler Enstitüsü.
  • Tait, M., Padgett M. Y. and Baldwin, T. (1989). Job and life satisfaction: A reevaluation of the strength of the relationship and gender effects as a function of the date of the study. Journal of Applied Psychology, 74(3), 502- 507.
  • Tokgöz, N. ve Yılmaz, H. (2008). Örgütsel sinisizm: Eskişehir ve Alanya’daki otel işletmelerinde bir uygulama. Anadolu Üniversitesi Sosyal Bilimler Dergisi, 8(2), 283- 305.
  • Vaydanoff, P. (1998). Work role characteristics, family structure demands and work/family conflict. Journal of Marriage and the Family, 50(3),749-761.
  • Vaydanoff, P. (2005). Consequences of boundary-spanning demands and resources for work-to-family conflict and perceived stres. Journal of Occupational Health Psychology, 10(4), 491-503.
  • Vestling M, Tufvesson B. and Iwarsson S. (2003). Indicators for return to work after stroke and the importance of work for subjective well-being and life satisfaction. Journal of Rehabilitation Medicine, 35(3), 127-31.
  • Wanous, J. P., Reichers, A. E. and Austin, J. T. (2000). Cynicism about organizational change: Measurement, antecedent and correlates. Group and Organizational Management, 25(2), 132-153.
  • Zhao, X. R., Ghiselli, R., Law, R. and Ma, J. (2016). Motivating frontline employees: Role of job characteristics in work and life satisfaction. Journal of Hospitality and Tourism Management, 27, 27-38.
  • Zhao, X., Qu, H. and Ghiselli, R. (2011). Examining the relationship of work-family conflict to job and life satisfaction: A case of hotel sales managers. International Journal of Hospitality Management, 30(1). 46-54.
APA YILDIRIM M, ACAR A (2018). Influence of the Work-Family Conflict on Organizational Cynicism and Intermediary Role of the Life Satisfaction. , 267 - 280.
Chicago YILDIRIM Mustafa Denizhan,ACAR Ayşegül Influence of the Work-Family Conflict on Organizational Cynicism and Intermediary Role of the Life Satisfaction. (2018): 267 - 280.
MLA YILDIRIM Mustafa Denizhan,ACAR Ayşegül Influence of the Work-Family Conflict on Organizational Cynicism and Intermediary Role of the Life Satisfaction. , 2018, ss.267 - 280.
AMA YILDIRIM M,ACAR A Influence of the Work-Family Conflict on Organizational Cynicism and Intermediary Role of the Life Satisfaction. . 2018; 267 - 280.
Vancouver YILDIRIM M,ACAR A Influence of the Work-Family Conflict on Organizational Cynicism and Intermediary Role of the Life Satisfaction. . 2018; 267 - 280.
IEEE YILDIRIM M,ACAR A "Influence of the Work-Family Conflict on Organizational Cynicism and Intermediary Role of the Life Satisfaction." , ss.267 - 280, 2018.
ISNAD YILDIRIM, Mustafa Denizhan - ACAR, Ayşegül. "Influence of the Work-Family Conflict on Organizational Cynicism and Intermediary Role of the Life Satisfaction". (2018), 267-280.
APA YILDIRIM M, ACAR A (2018). Influence of the Work-Family Conflict on Organizational Cynicism and Intermediary Role of the Life Satisfaction. Journal of Yasar University, 13(51), 267 - 280.
Chicago YILDIRIM Mustafa Denizhan,ACAR Ayşegül Influence of the Work-Family Conflict on Organizational Cynicism and Intermediary Role of the Life Satisfaction. Journal of Yasar University 13, no.51 (2018): 267 - 280.
MLA YILDIRIM Mustafa Denizhan,ACAR Ayşegül Influence of the Work-Family Conflict on Organizational Cynicism and Intermediary Role of the Life Satisfaction. Journal of Yasar University, vol.13, no.51, 2018, ss.267 - 280.
AMA YILDIRIM M,ACAR A Influence of the Work-Family Conflict on Organizational Cynicism and Intermediary Role of the Life Satisfaction. Journal of Yasar University. 2018; 13(51): 267 - 280.
Vancouver YILDIRIM M,ACAR A Influence of the Work-Family Conflict on Organizational Cynicism and Intermediary Role of the Life Satisfaction. Journal of Yasar University. 2018; 13(51): 267 - 280.
IEEE YILDIRIM M,ACAR A "Influence of the Work-Family Conflict on Organizational Cynicism and Intermediary Role of the Life Satisfaction." Journal of Yasar University, 13, ss.267 - 280, 2018.
ISNAD YILDIRIM, Mustafa Denizhan - ACAR, Ayşegül. "Influence of the Work-Family Conflict on Organizational Cynicism and Intermediary Role of the Life Satisfaction". Journal of Yasar University 13/51 (2018), 267-280.
Sayfa Oluşturulma Tarihi
07-05-2024 6:4

İLETİŞİM

TÜBİTAK ULAKBİM TR Dizin

Yüzüncüyıl, İşçi Blokları Mahallesi

Muhsin Yazıcıoğlu Caddesi No:51/C

06530 Çankaya / ANKARA +90 (312) 298 92 00

trdizin@tubitak.gov.tr

TÜBİTAK ULAKBİM Ulusal Akademik Ağ ve Bilgi Merkezi Cahit Arf Bilgi Merkezi © Tüm Hakları Saklıdır. Gizlilik Politikası Kullanım Şartları