Yıl: 2020 Cilt: 7 Sayı: 2 Sayfa Aralığı: 292 - 302 Metin Dili: İngilizce DOI: 10.5222/SHYD.2020.44153 İndeks Tarihi: 06-05-2021

Is There a Difference Between The Organizational Commitment and Organizational Trust Levels of Generation X and Generation Y Nurses?

Öz:
Aim: In this study, it was aimed to determine the effects of demographic characteristics of nurses in X and Y generation on organizational commitment and organizational trust.Method: Descriptive and a cross-sectional research design. This research was carried out with nurses (N=360) from working in all the state hospitals affiliated with the Public Hospitals Union in a district of Istanbul. The study was carried out using research forms (“Form of Socio-Demographic Characteristics”, “Organizational Commitment Scale” and “Organizational Trust Inventory”). The questionnaire forms were completed via face-to-face interviews.Results: There was no difference found between the perceptions of organizational commitment and organizational trust levels in Gen X and Gen Y nurses (p>,05). The increase in the level of trust in the organization was determined to increase the levels of affective commitment and normative commitment (p<,05). The “Trust in organization” level of the Gen X nurses had a significant positive influence on Affective Commitment (p=.000). The working hours in the clinic, where nurses are currently working, are affecting organizational trust and loyalty.Conclusion: The increase of in the level of Gen X and Gen Y nurses’ trust have in the organization also increases affective commitment and normative commitment levels. Differences in the generations of the nurses does not affect their levels of organizational commitment and perceived organizational trust.
Anahtar Kelime:

X Kuşağı ve Y Kuşağı Hemşirelerin Örgütsel Bağlılık ve Örgütsel Güven Düzeyleri Arasında Farklılık Var mı?

Öz:
Amaç: Bu çalışmada, X ve Y kuşağındaki hemşirelerin demografik özelliklerinin örgütsel bağlılık ve örgütsel güven üzerindeki etkilerinin belirlenmesi amaçlanmıştır. Yöntem: Tanımlayıcı ve kesitsel bir nitelikte tasarlanmış bir araştırmadır. Bu araştırma, İstanbul’da bir ilçenin Kamu Hastaneleri Birliği’ne bağlı tüm devlet hastanelerinde çalışan hemşirelerle (N=360) yapılmıştır. Araştırmada veriler, “Sosyodemografik Özellikler Formu”, “Örgütsel Bağlılık Ölçeği” ve “Örgütsel Güven Ölçeği” kullanılarak toplanmıştır. Anket formları yüz yüze görüşülerek tamamlanmıştır. Bulgular: Araştırma bulgularına göre X ve Y kuşağı hemşirelerin örgütsel bağlılık algıları ile örgütsel güven düzeyleri arasında fark bulunmamıştır (p>,05). Hemşirelerin kurumlarına olan güven düzeyindeki artışın, duygusal bağlılık ve normatif bağlılık seviyelerini arttırdığı belirlenmiştir (p<,05). X kuşağı hemşirelerin “kuruma güven” düzeyi, duygusal bağlılık düzeyi üzerinde pozitif yönlü anlamlı etkiye sahip bulunmuştur (p=,000). Hemşirelerin halen çalıştığı klinikte çalışma saatleri örgütsel güven ve sadakati etkilemektedir. Sonuç: X ve Y kuşak hemşirelerin organizasyona duyduğu güvenin artması, duygusal bağlılık ve normatif bağlılık seviyelerini de arttırmaktadır. Hemşirelerin kuşak farklılıkları örgütsel bağlılık düzeylerini ve algılanan örgütsel güven düzeylerini etkilememektedir.
Anahtar Kelime:

Belge Türü: Makale Makale Türü: Araştırma Makalesi Erişim Türü: Erişime Açık
  • Akdemir, A., Konakay, G., Demirkaya, H., Noyan, A., Demir, B., Ağ, C. …….. Balcı.O. (2013). Y The investigation of relationship between organizational an investigation of expectations of career perception and change, and leadership style of generation Y. Muğla Sıtkı Koçman University Faculty of Economics and Administrative Sciences Journal of Economics and Management Research, 2(2), 11-42.
  • Altuntas, S. & Baykal, U. (2010). Relationship between nurses’ organizational trust levels and their organizational citizenship behaviors. Journal of Nursing Scholarship, 42, 186-194. https://doi.org/10.1111/j.1547-5069.2010.01347.x
  • Basit, G. & Duygulu, S. (2017). Nurses’ organizational trust and intention to continue working at hospitals in Turkey. Collegian, 25, 163-169. https://doi.org/10.1016/j.colegn.2017.05.003
  • Becerikli, S. Y. (2013). Communication differences between generations: A focus group study through science, technology and innovation news. Journal of Selcuk Communication, 8, 5-18.
  • Carver, L. & Candela, L. (2008). Attaining organizational commitment across different generations of nurses. Journal of Nursing Management, 16(8), 984-991. https://doi.org/10.1111/j.1365-2834.2008.00911.x
  • Chughtai, A. A. & Zafar, S. (2006). Antecedents and consequences of organizational commitment among Pakistani university teachers. Applied Human Resource Management Research, 11(1), 39-64.
  • Cihangiroğlu, N. (2011). The analysis of relationship between organizational justice perception and organizational commitment of military physicians. Gülhane Medical Journal, 53, 9-16.
  • Costanza, D. P., Badger, J. M., Fraser, R. L., Severt, J. B. & Gade, P. A. (2012). Generational differences in work-related attitudes: A meta-analysis. Journal Business and Psychology, 27(4), 375-394. https://doi.org/10.1007/s10869-012-9259-4
  • Crampton, S. M. & Hodge, J. W. (2009). Generation Y: Unchartered territory. Journal of Business and Economics Research, 7(4), 1-6. https://doi.org/10.19030/jber.v7i4.2272
  • Çetin-Aydın, G. & Başol, O. (2014). X and Y generation: Is there a change in the meaning of work? Electronic Journal of Vocational Colleges, 4(4), 1-15. https://doi.org/10.17339/ejovoc.41369
  • Çevik Tekin, İ. & Akgemci, T. (2016). A study on the business values of generation Y employees Y: An application on industrial enterprises in the province of Konya. Journal of Organizational Behavior Research, 1, 15-52.
  • Demircan, N. &, Ceylan, A., 2003. The concept of organizational trust: Its causes and consequences. Yönetim ve Ekonomi: Celal Bayar Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 10(2), 139-150.
  • Duchscher, J. E. B. & Cowin, L. (2004). Multigenerational nurses in the workplace. Journal of Nursing Administration, 34(11), 493-501. https://doi.org/10.1097/00005110-200411000-00005
  • Duygulu S. & Abaan S. (2007). Organizational Commitment: One of the determinants of ıntention to stay in or leave from organization. Journal of Hacettepe University School of Nursing, 14(2), 61-73.
  • Duygulu, S. & Korkmaz, F. (2008). Nurses’ organizational commitment, job satisfaction and possible reasons to leave. Unversity of Cumhuriyet Journal of Nursing School, 12, 9-20.
  • Erdogan, V. & Yildirim, A. (2017). Healthcare professionals’ exposure to mobbing behaviors and relation of mobbing with job satisfaction and organizational commitment. Procedia Computer Science, 120, 931-938. https://doi.org/10.1016/j.procs.2017.11.328
  • George, D. & Mallery, P. (2010). SPSS for Windows Step by Step: A Simple Guide and Reference 17.0 Update. 10th Edition, Boston, USA: Pearson,
  • Gibson, D. & Petrosko, J. (2014). Trust in leader and its effect on job satisfaction and intent to leave in a healthcare setting. New Horizons in Adult Education and Human Resource Development, 26, 3-19. https://doi.org/10.1002/nha3.20069
  • Gider, Ö., Şimşek, G., Ocak, S. & Top, M. (2011). Analysis of organizational commitment and job satisfaction in hospital organizations: A study based on nurses and medical secretaries. Öneri, 9(35), 93-101.
  • Gider, O. (2010). A study based on levels of organizational commitment, organizational trust and job satisfaction of personnel at training and research hospitals. Yönetim-İstanbul Üniversitesi İşletme Fakültesi İşletme İktisadı Enstitüsü Dergisi, 21(65), 81-105.
  • Gün, İ. & Söyük, S. (2017). The relationship between organizational climate and organizational trust in healthcare institutions. ACU Journal of Health Science, 8(1), 40-48.
  • Hahn, J. A. (2011). Managing multiple generations: Scenarios from the workplace. Nursing Forum, 46, 119-127. https://doi.org/10.1111/j.1744-6198.2011.00223.x
  • Halıcı, M. Söyük, S. & Gün, İ. (2015). Organizational trust in health care professionals. Yönetim ve Ekonomi Araştırmaları Dergisi, 13, 180-198. https://doi.org/10.11611/JMER648
  • Hendricks, J. M. & Cope, V. C. (2013). Generational diversity: what nurse managers need to know. Journal of Advanced Nursing, 69, 717-725. https://doi.org/10.1111/j.1365-2648.2012.06079.x
  • İnce, M. & Gül, H. (2005). Yönetimde Yeni Bir Paradigma: Örgütsel Bağlılık. İstanbul, Türkiye: Çizgi Kitapevi, p:13-14.
  • Keepnews, D. M., Brewer, C. S., Kovner, C. T. & Shin, J. H. (2010). Generational differences among newly licensed registered nurses. Nursing Outlook, 58, 155-163. https://doi.org/10.1016/j.outlook.2009.11.001
  • Meyer, J. P., Stanley, D. J., Herscovitch, L. & Topolnytsky, L. (2002). Affective, continuance and normative commitment to the organization: A meta - analysis of antecedents, correlates and consequences. Journal of Vocational Behavior, 61, 20-52. https://doi.org/10.1006/jvbe.2001.1842
  • Ölçüm Çetin, M. (2004). Organizational Culture and Organizational Loyalty, Ankara, Türkiye: Nobel Yayin Dagitim, p:90.
  • Özdevecioğlu, M. (2003). A research on the relationship between organizational citizenship behavior and some demographic characteristics of university students and academic achievement. Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 21, 77-96.
  • Palese, A., Pantali, G. & Saiani, L. (2006). The management of a multigenerational nursing team with differing qualifications: a qualitative study. The Health Care Manager, 25(2), 173-183. https://doi.org/10.1097/00126450-200604000-00011
  • Peck, N. C., Kleiner, K. H. & Kleiner, B. H. (2011). Managing generational diversity in the hospital setting. Culture & Religion Review, 1, 54-68.
  • Sağlam Arı, G. (2003). Does the trust for manager increase organizational commitment?. Gazi Üniversitesi Ticaret ve Turizm Eğitim Fakültesi Dergisi, 2, 17-36.
  • Shacklock, K. & Brunetto, Y. (2011). A model of older workers’ intentions to continue working. Personnel Review, 40, 252-274. https://doi.org/10.1108/00483481111106110
  • Söyük, S. (2017). Sağlık İşletmelerinde İnsan Kaynakları Yönetimi. İstanbul, Türkiye: Beta Basım Yayım Dağıtım.
  • Şengün, H. & Söyük, S. (2016). Organizational trust in hospitals: a model study. General Informatıon About SSTB Journal, 18:, 8-114. https://doi.org/10.17363/SSTB.20161816492
  • Top, M. (2012). The profile of physicians’ and nurses’ organizational commitment, organizational trust and job satisfaction. Istanbul University Journal of the School of Business Administration, 41, 258-277.
  • Turkish Statistical Enstitute (TUIK) (2014). TUIK İşgücü İstatistikleri. http://www.tuik.gov.tr/PreTablo.do?alt_id=1007 Accessed 08 June 2018.
  • Vagharseyyedin, S. A. (2016). An integrative review of literature on determinants of nurses’ organizational commitment. Iran Journal of Nursing Midwifery Research, 21, 107-117. https://doi.org/10.4103/1735-9066.178224
  • Velickovic, V. M., Višnjic, A., Jovic, S., Radulovic, O., Šargic, C., Mihajlovic, J. & Mladevonic, J. (2014). Organizational commitment and job satisfaction among nurses in Serbia: a factor analysis. Nursing Outlook, 62, 415-427. https://doi.org/10.1016/j.outlook.2014.05.003
  • Weingarten, R. M. (2009). Four generations, one workplace: A Gen X Y staff nurse’s view of team building in the emergency department. Journal of Emergency Nursing, 35, 27-30. https://doi.org/10.1016/j.jen.2008.02.017
  • Yeaton, K. (2008). Recruiting and managing the ‘why?’ generation: Gen Y. The CPA Journal, 78, 68-72.
APA Ay F, ÇALIŞKAN F, Uysal Kasap E (2020). Is There a Difference Between The Organizational Commitment and Organizational Trust Levels of Generation X and Generation Y Nurses?. , 292 - 302. 10.5222/SHYD.2020.44153
Chicago Ay Fatma,ÇALIŞKAN Figen,Uysal Kasap Ece Is There a Difference Between The Organizational Commitment and Organizational Trust Levels of Generation X and Generation Y Nurses?. (2020): 292 - 302. 10.5222/SHYD.2020.44153
MLA Ay Fatma,ÇALIŞKAN Figen,Uysal Kasap Ece Is There a Difference Between The Organizational Commitment and Organizational Trust Levels of Generation X and Generation Y Nurses?. , 2020, ss.292 - 302. 10.5222/SHYD.2020.44153
AMA Ay F,ÇALIŞKAN F,Uysal Kasap E Is There a Difference Between The Organizational Commitment and Organizational Trust Levels of Generation X and Generation Y Nurses?. . 2020; 292 - 302. 10.5222/SHYD.2020.44153
Vancouver Ay F,ÇALIŞKAN F,Uysal Kasap E Is There a Difference Between The Organizational Commitment and Organizational Trust Levels of Generation X and Generation Y Nurses?. . 2020; 292 - 302. 10.5222/SHYD.2020.44153
IEEE Ay F,ÇALIŞKAN F,Uysal Kasap E "Is There a Difference Between The Organizational Commitment and Organizational Trust Levels of Generation X and Generation Y Nurses?." , ss.292 - 302, 2020. 10.5222/SHYD.2020.44153
ISNAD Ay, Fatma vd. "Is There a Difference Between The Organizational Commitment and Organizational Trust Levels of Generation X and Generation Y Nurses?". (2020), 292-302. https://doi.org/10.5222/SHYD.2020.44153
APA Ay F, ÇALIŞKAN F, Uysal Kasap E (2020). Is There a Difference Between The Organizational Commitment and Organizational Trust Levels of Generation X and Generation Y Nurses?. Sağlık ve Hemşirelik Yönetimi Dergisi, 7(2), 292 - 302. 10.5222/SHYD.2020.44153
Chicago Ay Fatma,ÇALIŞKAN Figen,Uysal Kasap Ece Is There a Difference Between The Organizational Commitment and Organizational Trust Levels of Generation X and Generation Y Nurses?. Sağlık ve Hemşirelik Yönetimi Dergisi 7, no.2 (2020): 292 - 302. 10.5222/SHYD.2020.44153
MLA Ay Fatma,ÇALIŞKAN Figen,Uysal Kasap Ece Is There a Difference Between The Organizational Commitment and Organizational Trust Levels of Generation X and Generation Y Nurses?. Sağlık ve Hemşirelik Yönetimi Dergisi, vol.7, no.2, 2020, ss.292 - 302. 10.5222/SHYD.2020.44153
AMA Ay F,ÇALIŞKAN F,Uysal Kasap E Is There a Difference Between The Organizational Commitment and Organizational Trust Levels of Generation X and Generation Y Nurses?. Sağlık ve Hemşirelik Yönetimi Dergisi. 2020; 7(2): 292 - 302. 10.5222/SHYD.2020.44153
Vancouver Ay F,ÇALIŞKAN F,Uysal Kasap E Is There a Difference Between The Organizational Commitment and Organizational Trust Levels of Generation X and Generation Y Nurses?. Sağlık ve Hemşirelik Yönetimi Dergisi. 2020; 7(2): 292 - 302. 10.5222/SHYD.2020.44153
IEEE Ay F,ÇALIŞKAN F,Uysal Kasap E "Is There a Difference Between The Organizational Commitment and Organizational Trust Levels of Generation X and Generation Y Nurses?." Sağlık ve Hemşirelik Yönetimi Dergisi, 7, ss.292 - 302, 2020. 10.5222/SHYD.2020.44153
ISNAD Ay, Fatma vd. "Is There a Difference Between The Organizational Commitment and Organizational Trust Levels of Generation X and Generation Y Nurses?". Sağlık ve Hemşirelik Yönetimi Dergisi 7/2 (2020), 292-302. https://doi.org/10.5222/SHYD.2020.44153