Gülay EKREN
(Sakarya Üniversitesi, Sakarya, Türkiye)
Aykut Hamit TURAN
(Sakarya Üniversitesi, İşletme Fakültesi, Sakarya, Türkiye)
Yıl: 2021Cilt: 13Sayı: 1ISSN: 1309-0712Sayfa Aralığı: 667 - 686Türkçe

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Yazılım Geliştirme Yaşam Döngüsü Bakış Açısından ERP Uygulaması: Bir Delphi Çalışması
Amaç – Bu araştırma, Yazılım Geliştirme Yaşam Döngüsünün (Software Development Life Cycle, SDLC) altı süreci; Planlama, Analiz, Tasarım, Gerçekleştirme, Test & Entegrasyon, Bakım, bağlamında ERP Yaşam Döngüsünün uygulama öncesi, uygulama aşaması ve uygulama sonrası aşamalarında tamamlanması beklenen temel iş uygulamalarını belirlemeyi amaçlamaktadır. Yöntem – ERP uzmanları (n=10) ile üç aşamalı, sıralama tipi, nitel bir Delphi çalışması yürütülmüştür. Delphi çalışmasının ilk turunda, bir ERP uygulaması için gerekli temel iş uygulamaları tanımlanmıştır. İkinci turda katılımcılardan her aşamada tanımlanan uygulamaları değerlendirmeleri ve en önemli olanlarını seçmeleri istenmiştir. Üçüncü turda katılımcılardan bir önceki turdan gelen uygulamaları önem sırasına göre sıralamaları istenmiştir. Bulgular – Elde edilen bulgulara göre ERP uygulama öncesi Planlama, Analiz, Test & Entegrasyon süreçleri için belirlenen temel iş uygulamaları için katılımcılar arasında iyi derecede uzlaşma sağlanmıştır. ERP uygulama aşamasında ise Analiz, Tasarım ve Bakım süreçlerindeki uygulamalar için orta derecede uzlaşma, Test & Entegrasyon sürecindeki uygulamalar için güçlü bir uzlaşma, Gerçekleştirme sürecindeki uygulamalar için zayıf bir uzlaşma sağlanmıştır. ERP uygulama sonrası Test & Entegrasyon ve Bakım süreçlerindeki uygulamalar için ise uzmanlar arasında güçlü bir uzlaşma sağlanmıştır. Tartışma – ERP uygulamaları işletmeler açısından oldukça maliyetli, zaman gerektiren ve genellikle adaptasyonu zor bir süreçtir. Bu sürecin üstesinden gelinmesinde işletmeleri zorlayan konulardan biri de ERP projeleri için etkili bir uygulama metodunun olmamasıdır. Bu araştırma, ERP projelerini SDLC bakış açısından incelemektedir. ERP Yaşam Döngüsü içinde hangi aşamada hangi SDLC sürecindeki iş uygulamalarının önemli görüldüğünü uzman görüşleri doğrultusunda ortaya konmaktadır.
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