A Bibliometric Analysis of Information Technology Research in Tourism And Hospitality Journals in the SSCI

TÜRKMENDAG, ZAFER

A Bibliometric Analysis of Information Technology Research in Tourism And Hospitality Journals in the SSCI

Zafer TÜRKMENDAĞ (Atatürk Üniversitesi, Erzurum, Türkiye)

Journal of Yasar University

4 1

Yıl: 2021 Cilt: 16 Sayı: Special Issue on Managing Tourism Across Continents Sayfa Aralığı: 94 - 110 Metin Dili: İngilizce İndeks Tarihi: 28-05-2021

A Bibliometric Analysis of Information Technology Research in Tourism And Hospitality Journals in the SSCI

Öz:

This study provides a bibliometric review on the information technology (IT) related articles publishedin tourism and hospitality (T&H) journals which are indexed in Social Science Citation Index (SSCI). A database with detailed information was created through the Web of Science (WoS) using 5070 articles from 32 journals. Frequency tables of the publications were given and co-occurrence, co-citation, co-authors, and keywordanalysis were conducted. Findings indicate that Structural Equation Modelling and Venkatesh’s Unified Theoryof Acceptance and Use of Technology was mostly used in studies on IT in T&H. Additionally, some trend topicshave been specified according to study findings. This paper gives a deep understanding of IT researches in T&Hthrough bibliometric analysis.

Anahtar Kelime:

SSCI Turizm ve Ağırlama Dergilerinde Bulunan Bilgi Teknolojileri Araştırmalarının Bibliyometrik Analizi

Öz:

Bu çalışma, Social Science Citation Index'te (SSCI) bulunan turizm ve ağırlama (T&H) dergilerinde yayınlanan bilgi teknolojisi (BT) ile ilgili makalelerin bibliyometrik bir incelemesini sağlamaktadır. Web of Science (WoS) aracılığıyla 32 dergiden 5070 makale kullanılarak ayrıntılı bilgi içeren bir veritabanı oluşturulmuştur. Yayınların frekans tabloları verilerek birlikte oluşum, ortak alıntılanma, ortak yazarlar ve anahtar kelime analizi yapılmıştır. Bulgular, turizm ve ağırlamada bilgi teknolojileri üzerine yapılan çalışmalarda daha çok Yapısal Eşitlik Modellemesi ve Venkatesh’in Birleşik Teknoloji Kabulü ve Kullanımı Teorisi’nin kullanıldığını göstermektedir. Ayrıca, çalışma bulgularına göre bazı trend konular belirlenmiştir. Bu makale, bibliyometrik analiz yoluyla turizm ve ağırlamadaki bilgi teknolojileri araştırmalarının derinlemesine anlaşılmasını sağlamaktadır.

Anahtar Kelime:

Belge Türü: Makale Makale Türü: Araştırma Makalesi Erişim Türü: Erişime Açık

Al-Ghossein, M., Abdessalem, T., & Barre, A. (2018). Open data in the hotel industry: leveraging forthcoming events for hotel recommendation. Information Technology & Tourism, 20(1-4), 191-216. doi:10.1007/s40558-018-0119-6
Alford, P., & Clarke, S. (2009). Information technology and tourism a theoretical critique. Technovation, 29(9), 580-587. doi:10.1016/j.technovation.2009.05.006
Bank, T. W. (2017). Individuals using the Internet (% of population). Retrieved from https://data.worldbank.org/indicator/IT.NET.USER.ZS?end=2018&start=1960&view=chart
Benckendorff, P., & Zehrer, A. (2013). A NETWORK ANALYSIS OF TOURISM RESEARCH. Annals of Tourism Research, 43, 121-149. doi:https://doi.org/10.1016/j.annals.2013.04.005 Bilgihan, A., Okumus, F., & Kwun, D. J. W. (2011). Information technology applications and competitive advantage in hotel companies. Journal of Hospitality and Tourism Technology.
Chen, C. (2006). CiteSpace II: Detecting and visualizing emerging trends and transient patterns in scientific literature. Journal of the American Society for information Science and Technology, 57(3), 359-377.
Chen, C., Hu, Z., Liu, S., & Tseng, H. (2012). Emerging trends in regenerative medicine: a scientometric analysis in CiteSpace. Expert opinion on biological therapy, 12(5), 593-608.
Cheng, M. M., Edwards, D., Darcy, S., & Redfern, K. (2018). A Tri-Method Approach to a Review of Adventure Tourism Literature: Bibliometric Analysis, Content Analysis, and a Quantitative Systematic Literature Review. Journal of Hospitality & Tourism Research, 42(6), 997-1020. doi:10.1177/1096348016640588
Christensen, C. M. (2006). The ongoing process of building a theory of disruption. Journal of Product innovation management, 23(1), 39-55.
de la Hoz-Correa, A., Munoz-Leiva, F., & Bakucz, M. (2018). Past themes and future trends in medical tourism research: A co-word analysis. Tourism Management, 65, 200-211. doi:10.1016/j.tourman.2017.10.001
Digiorgio, V. (2016). Impact of promotional tools on reservation channels management: a descriptive model of Italian accommodation facilities. Information Technology & Tourism, 16(4), 347-373. doi:10.1007/s40558-016-0069-9
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50.
Gretzel, U. (2011). Intelligent systems in tourism. Annals of Tourism Research, 38(3), 757-779. doi:10.1016/j.annals.2011.04.014
Guttentag, D. (2015). Airbnb: disruptive innovation and the rise of an informal tourism accommodation sector. Current Issues in Tourism, 18(12), 1192-1217.
Huang, Y. C., Backman, K. F., Backman, S. J., & Chang, L. L. (2016). Exploring the implications of virtual reality technology in tourism marketing: An integrated research framework. International Journal of Tourism Research, 18(2), 116-128.
Ivanov, S., Webster, C., & Seyyedi, P. (2018). Consumers' attitudes towards the introduction of robots in accommodation establishments. Tourism, 66(3), 302-317. Retrieved from <Go to ISI>://WOS:000445952700004
Jin, J., Gubbi, J., Marusic, S., & Palaniswami, M. (2014). An information framework for creating a smart city through internet of things. IEEE Internet of Things journal, 1(2), 112-121.
Johnson, A. G., & Samakovlis, I. (2019). A bibliometric analysis of knowledge development in smart tourism research. Journal of Hospitality and Tourism Technology, 10(4), 600-623. doi:10.1108/jhtt-07-2018- 0065
Kocak, O. (2007). E-commerce opportunities in the tourism sector and it's employment effect. Changes in Social and Business Environment, Proceedings, 120-127. Retrieved from <Go to ISI>://WOS:000251604200020
Koseoglu, M. A., Rahimi, R., Okumus, F., & Liu, J. (2016). Bibliometric studies in tourism. Annals of Tourism Research, 61, 180-198. doi:10.1016/j.annals.2016.10.006
Koseoglu, M. A., Sehitoglu, Y., & Craft, J. (2015). Academic foundations of hospitality management research with an emerging country focus: A citation and co-citation analysis. International Journal of Hospitality Management, 45, 130-144. doi:10.1016/j.ijhm.2014.12.004
Kourtesopoulou, A., Kehagias, J., & Papaioannou, A. (2018). Evaluation of E-Service Quality in the Hotel Sector: A Systematic Literature Review. Innovative Approaches to Tourism and Leisure, 173-191. doi:10.1007/978-3-319-67603-6_13
Law, R., Buhalis, D., & Cobanoglu, C. (2014). Progress on information and communication technologies in hospitality and tourism. International Journal of Contemporary Hospitality Management, 26(5), 727- 750.
Law, R., Chan, I. C. C., & Wang, L. (2018). A comprehensive review of mobile technology use in hospitality and tourism. Journal of Hospitality Marketing & Management, 27(6), 626-648.
Law, R., Leung, D., & Chan, I. C. C. (2019). Progression and development of information and communication technology research in hospitality and tourism. International Journal of Contemporary Hospitality Management.
Law, R., Leung, R., & Buhalis, D. (2009). Information Technology Applications in Hospitality and Tourism: A Review of Publications from 2005 to 2007. Journal of Travel & Tourism Marketing, 26(5-6), 599-623. doi:10.1080/10548400903163160
Leung, X. Y., Sun, J., & Bai, B. (2017). Bibliometrics of social media research: A co-citation and co-word analysis. International Journal of Hospitality Management, 66, 35-45. doi:10.1016/j.ijhm.2017.06.012
Li, Y., Hu, C., Huang, C., & Duan, L. (2017). The concept of smart tourism in the context of tourism information services. Tourism Management, 58, 293-300.
Lim, W. M. (2009). Alternative models framing UK independent hoteliers' adoption of technology. International Journal of Contemporary Hospitality Management, 21(4-5), 610-618. doi:10.1108/09596110910967836
Lui, T. W., Bartosiak, M., Piccoli, G., & Sadhya, V. (2018). Online review response strategy and its effects on competitive performance. Tourism Management, 67, 180-190. doi:10.1016/j.tourman.2018.01.014
Mulet-Forteza, C., Genovart-Balaguer, J., Merigo, J. M., & Mauleon-Mendez, E. (2019). Bibliometric structure of IJCHM in its 30 years. International Journal of Contemporary Hospitality Management, 31(12), 4574-4604. doi:10.1108/ijchm-10-2018-0828
Nerur, S., Rasheed, A. A., & Pandey, A. (2016). Citation footprints on the sands of time: An analysis of idea migrations in strategic management. Strategic management journal, 37(6), 1065-1084. doi:10.1002/smj.2377
Oliveira, T., & Martins, M. F. (2010). Understanding e-business adoption across industries in European countries. Industrial Management & Data Systems, 110(8-9), 1337-1354. doi:10.1108/02635571011087428
Piccoli, G., Lui, T. W., & Grun, B. (2017). The impact of IT-enabled customer service systems on service personalization, customer service perceptions, and hotel performance. Tourism Management, 59, 349-362. doi:10.1016/j.tourman.2016.08.015
Scholar, G. (2020). Rob Law Personal Page. Retrieved from https://scholar.google.com/citations?user=mRMgTLsAAAAJ&hl=en&oi=ao
Sigala, M. (2018). New technologies in tourism: From multi-disciplinary to anti-disciplinary advances and trajectories. Tourism Management Perspectives, 25, 151-155.
Tregua, M., D'Auria, A., & Costin, H. (2020). #10yearschallenge: how co-creation permeated tourism research. A bibliometric analysis. European Journal of Tourism Research, 24. Retrieved from <Go to ISI>://WOS:000508829000009
Van Eck, N., & Waltman, L. (2010). Software survey: VOSviewer, a computer program for bibliometric mapping. Scientometrics, 84(2), 523-538.
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS quarterly, 27(3), 425-478.
Venkatesh, V., Thong, J. Y., & Xu, X. (2012). Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology. MIS quarterly, 157-178.
Xiang, Z. (2018). From digitization to the age of acceleration: On information technology and tourism. Tourism Management Perspectives, 25, 147-150.
Xiang, Z., & Gretzel, U. (2010). Role of social media in online travel information search. Tourism Management, 31(2), 179-188.

APA	TÜRKMENDAG Z (2021). A Bibliometric Analysis of Information Technology Research in Tourism And Hospitality Journals in the SSCI. , 94 - 110.
Chicago	TÜRKMENDAG ZAFER A Bibliometric Analysis of Information Technology Research in Tourism And Hospitality Journals in the SSCI. (2021): 94 - 110.
MLA	TÜRKMENDAG ZAFER A Bibliometric Analysis of Information Technology Research in Tourism And Hospitality Journals in the SSCI. , 2021, ss.94 - 110.
AMA	TÜRKMENDAG Z A Bibliometric Analysis of Information Technology Research in Tourism And Hospitality Journals in the SSCI. . 2021; 94 - 110.
Vancouver	TÜRKMENDAG Z A Bibliometric Analysis of Information Technology Research in Tourism And Hospitality Journals in the SSCI. . 2021; 94 - 110.
IEEE	TÜRKMENDAG Z "A Bibliometric Analysis of Information Technology Research in Tourism And Hospitality Journals in the SSCI." , ss.94 - 110, 2021.
ISNAD	TÜRKMENDAG, ZAFER. "A Bibliometric Analysis of Information Technology Research in Tourism And Hospitality Journals in the SSCI". (2021), 94-110.

APA	TÜRKMENDAG Z (2021). A Bibliometric Analysis of Information Technology Research in Tourism And Hospitality Journals in the SSCI. Journal of Yasar University, 16(Special Issue on Managing Tourism Across Continents), 94 - 110.
Chicago	TÜRKMENDAG ZAFER A Bibliometric Analysis of Information Technology Research in Tourism And Hospitality Journals in the SSCI. Journal of Yasar University 16, no.Special Issue on Managing Tourism Across Continents (2021): 94 - 110.
MLA	TÜRKMENDAG ZAFER A Bibliometric Analysis of Information Technology Research in Tourism And Hospitality Journals in the SSCI. Journal of Yasar University, vol.16, no.Special Issue on Managing Tourism Across Continents, 2021, ss.94 - 110.
AMA	TÜRKMENDAG Z A Bibliometric Analysis of Information Technology Research in Tourism And Hospitality Journals in the SSCI. Journal of Yasar University. 2021; 16(Special Issue on Managing Tourism Across Continents): 94 - 110.
Vancouver	TÜRKMENDAG Z A Bibliometric Analysis of Information Technology Research in Tourism And Hospitality Journals in the SSCI. Journal of Yasar University. 2021; 16(Special Issue on Managing Tourism Across Continents): 94 - 110.
IEEE	TÜRKMENDAG Z "A Bibliometric Analysis of Information Technology Research in Tourism And Hospitality Journals in the SSCI." Journal of Yasar University, 16, ss.94 - 110, 2021.
ISNAD	TÜRKMENDAG, ZAFER. "A Bibliometric Analysis of Information Technology Research in Tourism And Hospitality Journals in the SSCI". Journal of Yasar University 16/Special Issue on Managing Tourism Across Continents (2021), 94-110.