Örgütlerde Dedikodunun İşyeri Morali ve Çalışma Eforu Üzerindeki Etkisi

Elif BİLGİNOĞLU, (Girilmemişş)
Uğur YOZGAT (Nişantaşı Üniversitesi, İstanbul, Türkiye)
İşletme Araştırmaları Dergisi
8 2
Yıl: 2020 Cilt: 12 Sayı: 3 Sayfa Aralığı: 2592 - 2610 Metin Dili: Türkçe DOI: 10.20491/isarder.2020.995 İndeks Tarihi: 12-05-2021

Örgütlerde Dedikodunun İşyeri Morali ve Çalışma Eforu Üzerindeki Etkisi

Öz:
Amaç – Dedikodu çalışma ortamında huzursuzluk yaratmakta ve örgütlerde moral bozukluğuna sebep olmakta, dedikoduyu yapanlar ve dedikoduya konu olanların çalışmasını engellemesinin yanı sıra çalışma eforlarının düşmesine de yol açmaktadır. Yapılan araştırmalarda dedikodu ve etkilerini anlamanın önemli olduğu ve örgütsel dedikodunun rolünün örgütler, yöneticileri ve işgücü üzerindeki etkileri üzerine titizlikle yapılacak araştırmalara ihtiyaç duyulduğu belirtilmiş olmakla birlikte bu konunun araştırmalarda nadiren ele alındığı birçok araştırmacı tarafından vurgulanmıştır. Bu çalışma, literatürdeki bu boşluğu doldurarak örgütlerde dedikodunun, işyeri morali ve çalışma eforu üzerindeki etkisinin araştırılmasını amaçlamaktadır.Yöntem – Çalışmada öncelikle literatür taraması yapılarak kavramsal çerçeve oluşturulmuş ve genel kabul görmüş olan ölçeklerden anket formu hazırlanmıştır. Araştırma verileri İstanbul’da özelsektörde üretim alanında faaliyet gösteren on işletmeden kolayda örnekleme yöntemi ile 14 Ekim –22 Aralık 2019 tarihleri arasında toplanmış, en az üç yıldır aynı işyerinde çalışanlardan gelen eksiksiz doldurulmuş 397 anketten elde edilen veriler SPSS istatistik programı ile çözümlenmiş, elde edilen verilere güvenilirlik analizi, faktör analizi, korelasyon ve regresyon analizi yapılmış, hipotezler test edilmiştir.Bulgular – Araştırma sonuçları örgütlerde dedikodunun hem işyeri morali hem de çalışma eforu üzerinde negatif etkisi olduğunu, aynı zamanda işyeri moralinin örgütlerde dedikodu ve çalışma eforu arasındaki ilişkide düzenleyici etkisi olduğunu ortaya koymaktadır.Tartışma – Dedikodu hayatın bir parçası olduğu için ne yöneticiler ne de insan kaynakları departmanları örgütlerde dedikoduyu tamamen ortadan kaldıramasa da örgüt içindeki sağlam iletişim kanallarını kullanarak, çalışanlara dedikodunun potansiyel zararlarına dair eğitimler vererek ve dedikodu konusunda yaptırımlar içeren örgüt politikaları uygulayarak örgütte dedikoduyu yapan ve yayan kişilerin kontrol altına alınması ve engellenmesi adına adımlar atılabilmektedir.
Anahtar Kelime:

The Affect of Gossip in Organizations on Workplace Morale and Work Effort

Öz:
Purpose – Gossip harms organizations due to the several negative consequences it causes in thework environment. It creates discomfort in the working environment and causes low morale inorganizations. In addition to preventing those who gossip and those who are subject to gossip fromworking, it also leads to a decrease in the work effort of employees by the low morale it creates.Previous research has revealed that understanding gossip mechanism and its effects is importantfor organizational practitioners and there is a need for the development of a more rigorous analysisof the role of organizational gossip with reference to the effects it can have for the organization as awhole, its managers and its workforce. However, there is a lack of academic research addressing thegossip in organizations. This study aims to fill this gap by examining the effect of gossip inorganizations on workplace morale and work effort.Design/methodology/approach – In the study, a conceptual framework was formed by searchingthe literature and a questionnaire was prepared by using well accepted scales. Data was collectedfrom ten companies operating in manufacturing sector in Istanbul using convenience samplingmethod between October 14th and December 22nd, 2019. 397 fully filled questionnaires returned fromemployees, working at least for three years in the same company, have been analyzed with SPSSstatistics program. Finally, reliability, factor, correlation and regression analysis were performed onthe obtained data, and hypotheses were tested. Findings – The results reveal that gossip in organizations has a negative effect on both workplacemorale and work effort, and additionally workplace morale has a moderating effect on therelationship between gossip in organizations and work effort. Discussion – Today gossip in organizations is a bigger problem than ever before. Although gossipis a part of life and thus neither the managers nor the human resources departments cancompletely eliminate gossip in organizations, they can take steps to control and stop the peoplewho gossip and spread gossip in the organization by using strong communication channels withinthe organization, by training the employees about the potential harms of the gossip, and byapplying organizational policies that contain sanctions about gossip.
Anahtar Kelime:

Belge Türü: Makale Makale Türü: Araştırma Makalesi Erişim Türü: Erişime Açık
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APA Bilginoglu E, YOZGAT U (2020). Örgütlerde Dedikodunun İşyeri Morali ve Çalışma Eforu Üzerindeki Etkisi. , 2592 - 2610. 10.20491/isarder.2020.995
Chicago Bilginoglu Elif,YOZGAT UĞUR Örgütlerde Dedikodunun İşyeri Morali ve Çalışma Eforu Üzerindeki Etkisi. (2020): 2592 - 2610. 10.20491/isarder.2020.995
MLA Bilginoglu Elif,YOZGAT UĞUR Örgütlerde Dedikodunun İşyeri Morali ve Çalışma Eforu Üzerindeki Etkisi. , 2020, ss.2592 - 2610. 10.20491/isarder.2020.995
AMA Bilginoglu E,YOZGAT U Örgütlerde Dedikodunun İşyeri Morali ve Çalışma Eforu Üzerindeki Etkisi. . 2020; 2592 - 2610. 10.20491/isarder.2020.995
Vancouver Bilginoglu E,YOZGAT U Örgütlerde Dedikodunun İşyeri Morali ve Çalışma Eforu Üzerindeki Etkisi. . 2020; 2592 - 2610. 10.20491/isarder.2020.995
IEEE Bilginoglu E,YOZGAT U "Örgütlerde Dedikodunun İşyeri Morali ve Çalışma Eforu Üzerindeki Etkisi." , ss.2592 - 2610, 2020. 10.20491/isarder.2020.995
ISNAD Bilginoglu, Elif - YOZGAT, UĞUR. "Örgütlerde Dedikodunun İşyeri Morali ve Çalışma Eforu Üzerindeki Etkisi". (2020), 2592-2610. https://doi.org/10.20491/isarder.2020.995
APA Bilginoglu E, YOZGAT U (2020). Örgütlerde Dedikodunun İşyeri Morali ve Çalışma Eforu Üzerindeki Etkisi. İşletme Araştırmaları Dergisi, 12(3), 2592 - 2610. 10.20491/isarder.2020.995
Chicago Bilginoglu Elif,YOZGAT UĞUR Örgütlerde Dedikodunun İşyeri Morali ve Çalışma Eforu Üzerindeki Etkisi. İşletme Araştırmaları Dergisi 12, no.3 (2020): 2592 - 2610. 10.20491/isarder.2020.995
MLA Bilginoglu Elif,YOZGAT UĞUR Örgütlerde Dedikodunun İşyeri Morali ve Çalışma Eforu Üzerindeki Etkisi. İşletme Araştırmaları Dergisi, vol.12, no.3, 2020, ss.2592 - 2610. 10.20491/isarder.2020.995
AMA Bilginoglu E,YOZGAT U Örgütlerde Dedikodunun İşyeri Morali ve Çalışma Eforu Üzerindeki Etkisi. İşletme Araştırmaları Dergisi. 2020; 12(3): 2592 - 2610. 10.20491/isarder.2020.995
Vancouver Bilginoglu E,YOZGAT U Örgütlerde Dedikodunun İşyeri Morali ve Çalışma Eforu Üzerindeki Etkisi. İşletme Araştırmaları Dergisi. 2020; 12(3): 2592 - 2610. 10.20491/isarder.2020.995
IEEE Bilginoglu E,YOZGAT U "Örgütlerde Dedikodunun İşyeri Morali ve Çalışma Eforu Üzerindeki Etkisi." İşletme Araştırmaları Dergisi, 12, ss.2592 - 2610, 2020. 10.20491/isarder.2020.995
ISNAD Bilginoglu, Elif - YOZGAT, UĞUR. "Örgütlerde Dedikodunun İşyeri Morali ve Çalışma Eforu Üzerindeki Etkisi". İşletme Araştırmaları Dergisi 12/3 (2020), 2592-2610. https://doi.org/10.20491/isarder.2020.995
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