Examining the Effects of Mobbing and Role Uncertainty on thePerformance of the Employees: Research on Logistics Companies

Zafer ADIGÜZEL, (İstanbul Medipol Üniversitesi, Medipol İşletme Okulu, İstanbul, Türkiye)
İrem KÜÇÜKOĞLU (İstanbul Medipol Üniversitesi, Medipol İşletme Okulu, İstanbul, Türkiye)
Kahramanmaraş Sütçü İmam Üniversitesi Sosyal Bilimler Dergisi
2 0
Yıl: 2021 Cilt: 18 Sayı: 1 Sayfa Aralığı: 434 - 455 Metin Dili: İngilizce DOI: 10.33437/ksusbd.719717 İndeks Tarihi: 23-10-2021

Examining the Effects of Mobbing and Role Uncertainty on thePerformance of the Employees: Research on Logistics Companies

Öz:
Within the scope of the research, when organizations position their employees according to their abilities and expertise, this can contribute positively to the performance and productivity of the employees. However, when the pressure is put on employees and when the duties and responsibilities are given out of their knowledge, the employees desire to leave the organization starts to emerge. In other words, in cases of mobbing and role uncertainty, individuals who lose control feel themselves under pressure and unwillingly work while performing their duties. This situation also destroys the passion of the employees for their jobs. SPSS 25 and AMOS programs were used to analyze the data. Firstly, factor and reliability analysis were performed in the analyzes, and after these analyzes, correlation analysis was performed to examine the relationships between variables, and regression analysis was performed to test hypotheses. As a result of the research, mobbing and role uncertainty reveal employees' intentions to leave and decrease their performance. Within the scope of the research model, data were collected from 321 employees in institutions operating in the service sector (logistics companies), and the relationships and effects between mobbing, role uncertainty, intention to leave, and employee performance were examined.
Anahtar Kelime:

Çalışanların Yaşadıkları Mobbing ve Rol Belirsizliğinin Performanslarına Etkilerinin İncelenmesi: Lojistik Firmalarında Araştırma

Öz:
Yapılan araştırmalar kapsamında örgütler çalışanlarını yeteneklerine veuzmanlıklarına göre konumlandırdıklarında, bu durum çalışanlarınperformansına ve verimliliklerine olumlu yönde katkı sağlayabilmektedir. Ancakçalışanlara baskı uygulanmaya başlandığında, sahip oldukları bilgi birikimlerinindışında görev ve sorumluluklar verildiğinde çalışanlarda örgütden ayrılma isteğioluşmaya başlamaktadır. Yani, mobbing ve rol belirsizliğinin olduğu durumlarda,kontrolü kaybeden bireyler, görevlerini yerine getirirken kendilerini baskı altındahissetmekte ve istemiyerek çalışmaktadırlar. Bu durum çalışanların işlerine olantutkularını da yok etmektedir. Araştırmanın amacı hizmet sektöründe mobbing’inve rol belirsizliğinin çalışanlar üzerindeki etkisini incelemek olduğundan, hizmetsektöründe (lojistik firmaları) faaliyetde bulunan firmalardaki 321 çalışandanveriler toplanarak mobbing, rol belirsizliği, işten ayrılma niyeti ve çalışanperformansı arasındaki ilişkiler ve etkiler incelenmiştir. Verilerin analizedilmesinde SPSS 25 ve AMOS programları kullanılmıştır. Analizlerde önceliklefaktör ve güvenirlilik analizi yapılmış olup, bu analizlerden sonra değişkenlerarasındaki ilişkilerin incelenmesinde korelasyon analizi, hipotezlerin testedilmesinde regresyon analizi yapılmıştır. Araştırma sonucunda mobbing ve rolbelirsizliğinin, çalışanların işten ayrılma niyetlerini arttırtığı ve çalışanlarınperformanslarını düşürdüğü açıklanabilmektedir.
Anahtar Kelime:

Belge Türü: Makale Makale Türü: Araştırma Makalesi Erişim Türü: Erişime Açık
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APA ADIGÜZEL Z, Kucukoglu I (2021). Examining the Effects of Mobbing and Role Uncertainty on thePerformance of the Employees: Research on Logistics Companies. , 434 - 455. 10.33437/ksusbd.719717
Chicago ADIGÜZEL Zafer,Kucukoglu Irem Examining the Effects of Mobbing and Role Uncertainty on thePerformance of the Employees: Research on Logistics Companies. (2021): 434 - 455. 10.33437/ksusbd.719717
MLA ADIGÜZEL Zafer,Kucukoglu Irem Examining the Effects of Mobbing and Role Uncertainty on thePerformance of the Employees: Research on Logistics Companies. , 2021, ss.434 - 455. 10.33437/ksusbd.719717
AMA ADIGÜZEL Z,Kucukoglu I Examining the Effects of Mobbing and Role Uncertainty on thePerformance of the Employees: Research on Logistics Companies. . 2021; 434 - 455. 10.33437/ksusbd.719717
Vancouver ADIGÜZEL Z,Kucukoglu I Examining the Effects of Mobbing and Role Uncertainty on thePerformance of the Employees: Research on Logistics Companies. . 2021; 434 - 455. 10.33437/ksusbd.719717
IEEE ADIGÜZEL Z,Kucukoglu I "Examining the Effects of Mobbing and Role Uncertainty on thePerformance of the Employees: Research on Logistics Companies." , ss.434 - 455, 2021. 10.33437/ksusbd.719717
ISNAD ADIGÜZEL, Zafer - Kucukoglu, Irem. "Examining the Effects of Mobbing and Role Uncertainty on thePerformance of the Employees: Research on Logistics Companies". (2021), 434-455. https://doi.org/10.33437/ksusbd.719717
APA ADIGÜZEL Z, Kucukoglu I (2021). Examining the Effects of Mobbing and Role Uncertainty on thePerformance of the Employees: Research on Logistics Companies. Kahramanmaraş Sütçü İmam Üniversitesi Sosyal Bilimler Dergisi, 18(1), 434 - 455. 10.33437/ksusbd.719717
Chicago ADIGÜZEL Zafer,Kucukoglu Irem Examining the Effects of Mobbing and Role Uncertainty on thePerformance of the Employees: Research on Logistics Companies. Kahramanmaraş Sütçü İmam Üniversitesi Sosyal Bilimler Dergisi 18, no.1 (2021): 434 - 455. 10.33437/ksusbd.719717
MLA ADIGÜZEL Zafer,Kucukoglu Irem Examining the Effects of Mobbing and Role Uncertainty on thePerformance of the Employees: Research on Logistics Companies. Kahramanmaraş Sütçü İmam Üniversitesi Sosyal Bilimler Dergisi, vol.18, no.1, 2021, ss.434 - 455. 10.33437/ksusbd.719717
AMA ADIGÜZEL Z,Kucukoglu I Examining the Effects of Mobbing and Role Uncertainty on thePerformance of the Employees: Research on Logistics Companies. Kahramanmaraş Sütçü İmam Üniversitesi Sosyal Bilimler Dergisi. 2021; 18(1): 434 - 455. 10.33437/ksusbd.719717
Vancouver ADIGÜZEL Z,Kucukoglu I Examining the Effects of Mobbing and Role Uncertainty on thePerformance of the Employees: Research on Logistics Companies. Kahramanmaraş Sütçü İmam Üniversitesi Sosyal Bilimler Dergisi. 2021; 18(1): 434 - 455. 10.33437/ksusbd.719717
IEEE ADIGÜZEL Z,Kucukoglu I "Examining the Effects of Mobbing and Role Uncertainty on thePerformance of the Employees: Research on Logistics Companies." Kahramanmaraş Sütçü İmam Üniversitesi Sosyal Bilimler Dergisi, 18, ss.434 - 455, 2021. 10.33437/ksusbd.719717
ISNAD ADIGÜZEL, Zafer - Kucukoglu, Irem. "Examining the Effects of Mobbing and Role Uncertainty on thePerformance of the Employees: Research on Logistics Companies". Kahramanmaraş Sütçü İmam Üniversitesi Sosyal Bilimler Dergisi 18/1 (2021), 434-455. https://doi.org/10.33437/ksusbd.719717
Sayfa Oluşturulma Tarihi
17-04-2024 21:46

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