An Investigation on Employees’ Methods of Coping with Stress in the COVID-19 OutbreakProcess
Yıl: 2020 Cilt: 15 Sayı: 6 Sayfa Aralığı: 323 - 338 Metin Dili: İngilizce DOI: 10.7827/TurkishStudies.44427 İndeks Tarihi: 21-12-2021
An Investigation on Employees’ Methods of Coping with Stress in the COVID-19 OutbreakProcess
Öz: The uncertainty, change and concerns brought by the pandemic threaten the psychological wellbeingof employees and make them more prone to experience high levels of stress. Increased demands and decreasedcontrol and resources due to conditions entailed by the pandemic, elevate stress levels of employees.Investigation of the nature of the stress that employees face and its links with the possible ways that can beutilized for coping, become crucial for understanding and managing the negative psychological outcomes ofthe pandemic. Built on Demand–Control Model and Job Demands–Resources Theory, study investigates thestress levels, preferred forms of coping responses and their links with stress in this unique period. Additionally,study aims to describe what kind problems and stressors employees face during the pandemic and what formsof actions they take for coping with them. 146 employees working in various sectors (majority of them in thehealth care sector) consisted the sample of the study. The research tools are approved by Istinye UniversitySocial and Human Sciences Research Ethics Committee. Confirmatory factor analysis provided adequate fitindexes for the measures of the study. High reliabilities were calculated for the dimensions of the measures.Results of correlation and path analysis emphasized the mitigating effect of positive reappraisal on stress levelsas it was demonstrating the highest correlation with stress and was the single significant predictor in the pathanalysis when all coping responses and control variables were taken together. However, the highest levels ofcoping responses used by employees were logical analysis and problem solving. Opinions and perceptions ofemployees about distance working and their concerns and coping methods regarding the changes the pandemicbrought into their lives were addressed at the end of the study. Study provides useful information forinstitutions, organizations and policy makers to establish effective preventative and protective managerialpractices to cope with the negative psychological consequences of the pandemic.
Anahtar Kelime: COVID-19 Salgın Sürecinde Çalışanların Stresle Başa Çıkma Yöntemleri Üzerine Bir Araştırma
Öz: Salgının getirdiği belirsizlik, değişim ve endişeler, çalışanların psikolojik refahını tehdit etmekte ve onlarıyüksek düzeyde stres yaşamaya daha yatkın hale getirmektedir. Salgının neden olduğu koşullar nedeniyle artantalepler ve kontrol ve kaynakların azalması çalışanların stres düzeylerini yükseltmektedir. Çalışanlarınkarşılaştığı stresin doğasının ve başa çıkmada kullanılabilecek olası yollarla ilişkilerinin araştırılması,pandeminin olumsuz psikolojik sonuçlarını anlamak ve yönetmek için çok önemlidir. Talep-Kontrol Modelive Talep-Kaynak Teorisi üzerine inşa edilen çalışma, bu benzersiz dönemde çalışanların stres düzeylerini,tercih edilen başa çıkma biçimlerini ve stresle bağlantılarını araştırmaktadır. Ek olarak, çalışma, salgınsırasında çalışanların ne tür problemler ve stresörlerle karşı karşıya olduğunu ve onlarla başa çıkmak için netür önlemler aldıklarını ortaya koymayı amaçlamaktadır. Araştırma için İstinye Üniversitesi Sosyal ve BeşeriBilimler Araştırmaları Etik Kurulunun 05.06.2020 tarihli 2020/7 numaralı toplantı ve 01 numaralı kararıncaetik kurul onayı alınmıştır. Çalışmanın örneklemini çeşitli sektörlerde (çoğunluğu sağlık sektöründe) çalışan146 kişi oluşturmaktadır. Doğrulayıcı faktör analizi, çalışmada kullanılan ölçekler için hesaplanan uyumindekslerinin yeterli olduğunu göstermiştir. Ölçeklerin alt boyutları için yüksek güvenilirlik skorlarıhesaplanmıştır. Çalışma, yol analizinde tüm başa çıkma yöntemleri ve kontrol değişkenleri birlikte alındığında,tek anlamlı belirleyici olduğu için ve stresle en yüksek korelasyonu gösterdiğinden dolayı, pozitif yenidendeğerlendirmenin stres seviyeleri üzerindeki etkisini vurgulamıştır. Bununla birlikte, çalışanlar tarafındankullanılan en yüksek başa çıkma tepkileri mantıksal analiz ve problem çözmedir. Çalışmanın sonundaçalışanların uzaktan çalışma konusundaki görüş ve algıları ile salgının yaşamlarına getirdiği değişikliklereilişkin kaygıları ve başa çıkma yöntemleri ele alınmıştır. Çalışma, pandeminin olumsuz psikolojik sonuçlarıylabaşa çıkmak için etkili önleyici ve koruyucu yönetim uygulamaları oluşturmak adına kurumlar, işletmeler vepolitika yapıcılar için yararlı bilgiler sunmaktadır.
Anahtar Kelime: Belge Türü: Makale Makale Türü: Araştırma Makalesi Erişim Türü: Erişime Açık
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| APA | Çetin M, Dönmez A, TÜRKKAN F (2020). An Investigation on Employees’ Methods of Coping with Stress in the COVID-19 OutbreakProcess. , 323 - 338. 10.7827/TurkishStudies.44427 |
| Chicago | Çetin Mehmet,Dönmez Ayşegül Hülcen,TÜRKKAN Filiz An Investigation on Employees’ Methods of Coping with Stress in the COVID-19 OutbreakProcess. (2020): 323 - 338. 10.7827/TurkishStudies.44427 |
| MLA | Çetin Mehmet,Dönmez Ayşegül Hülcen,TÜRKKAN Filiz An Investigation on Employees’ Methods of Coping with Stress in the COVID-19 OutbreakProcess. , 2020, ss.323 - 338. 10.7827/TurkishStudies.44427 |
| AMA | Çetin M,Dönmez A,TÜRKKAN F An Investigation on Employees’ Methods of Coping with Stress in the COVID-19 OutbreakProcess. . 2020; 323 - 338. 10.7827/TurkishStudies.44427 |
| Vancouver | Çetin M,Dönmez A,TÜRKKAN F An Investigation on Employees’ Methods of Coping with Stress in the COVID-19 OutbreakProcess. . 2020; 323 - 338. 10.7827/TurkishStudies.44427 |
| IEEE | Çetin M,Dönmez A,TÜRKKAN F "An Investigation on Employees’ Methods of Coping with Stress in the COVID-19 OutbreakProcess." , ss.323 - 338, 2020. 10.7827/TurkishStudies.44427 |
| ISNAD | Çetin, Mehmet vd. "An Investigation on Employees’ Methods of Coping with Stress in the COVID-19 OutbreakProcess". (2020), 323-338. https://doi.org/10.7827/TurkishStudies.44427 |
| APA | Çetin M, Dönmez A, TÜRKKAN F (2020). An Investigation on Employees’ Methods of Coping with Stress in the COVID-19 OutbreakProcess. Turkish Studies (Elektronik), 15(6), 323 - 338. 10.7827/TurkishStudies.44427 |
| Chicago | Çetin Mehmet,Dönmez Ayşegül Hülcen,TÜRKKAN Filiz An Investigation on Employees’ Methods of Coping with Stress in the COVID-19 OutbreakProcess. Turkish Studies (Elektronik) 15, no.6 (2020): 323 - 338. 10.7827/TurkishStudies.44427 |
| MLA | Çetin Mehmet,Dönmez Ayşegül Hülcen,TÜRKKAN Filiz An Investigation on Employees’ Methods of Coping with Stress in the COVID-19 OutbreakProcess. Turkish Studies (Elektronik), vol.15, no.6, 2020, ss.323 - 338. 10.7827/TurkishStudies.44427 |
| AMA | Çetin M,Dönmez A,TÜRKKAN F An Investigation on Employees’ Methods of Coping with Stress in the COVID-19 OutbreakProcess. Turkish Studies (Elektronik). 2020; 15(6): 323 - 338. 10.7827/TurkishStudies.44427 |
| Vancouver | Çetin M,Dönmez A,TÜRKKAN F An Investigation on Employees’ Methods of Coping with Stress in the COVID-19 OutbreakProcess. Turkish Studies (Elektronik). 2020; 15(6): 323 - 338. 10.7827/TurkishStudies.44427 |
| IEEE | Çetin M,Dönmez A,TÜRKKAN F "An Investigation on Employees’ Methods of Coping with Stress in the COVID-19 OutbreakProcess." Turkish Studies (Elektronik), 15, ss.323 - 338, 2020. 10.7827/TurkishStudies.44427 |
| ISNAD | Çetin, Mehmet vd. "An Investigation on Employees’ Methods of Coping with Stress in the COVID-19 OutbreakProcess". Turkish Studies (Elektronik) 15/6 (2020), 323-338. https://doi.org/10.7827/TurkishStudies.44427 |
