Network infrastructures comprise the backbone of our modern life, ranging in scale from relatively microlevel settings of offices or university campuses, to macro-level structures such as smart cities or national defense systems. Consequently, effective management of the quality and sustainability of provided services and network infrastructures has grown to be essential for modern service providers. Considering standard features like reliability, availability and maintainability, several questions are identified in this study for network performance management and investment levels of sustainable network infrastructures. We describe various stages of the performance management processes, along with corresponding software tools to measure network efficiency and sustainability for information and communications technologies. Fundamental key performance indicator categories and their definitions are also compiled according to their functions within the network management context. Depending on the importance of services provided on a network, it is necessary to develop different performance management systems for monitoring the infrastructure for different practitioners. The development of required management systems will be possible by integrating the comprehensive compilation of indicators and software tools presented in this study.