Effect of exposure to violence on the development of burnoutsyndrome in ambulance staff

AZAPOĞLU, Burcu; SAYGUN, Meral; eroğlu, oğuz; Deniz, Turgut; ÜLGER, Hüseyin

Effect of exposure to violence on the development of burnoutsyndrome in ambulance staff

Turgut DENİZ, (Kırıkkale Üniversitesi Tıp Fakültesi Acil Tıp Anabilim Dalı, Kırıkkale Türkiye)

Meral SAYGUN, (Kırıkkale Üniversitesi Tıp Fakültesi Halk Sağlığı Anabilim Dalı, Kırıkkale, Türkiye)

Oğuz EROĞLU, (Kırıkkale Üniversitesi Tıp Fakültesi Acil Tıp Anabilim Dalı, Kırıkkale Türkiye)

Hüseyin ÜLGER, (Kırıkkale Üniversitesi Tıp Fakültesi Acil Tıp Anabilim Dalı, Kırıkkale Türkiye)

Burcu AZAPOĞLU (Kırıkkale Üniversitesi Tıp Fakültesi Acil Tıp Anabilim Dalı, Kırıkkale Türkiye)

Turkish Journal of Medical Sciences

0 0

Yıl: 2016 Cilt: 46 Sayı: 2 Sayfa Aralığı: 296 - 302 Metin Dili: İngilizce İndeks Tarihi: 29-07-2022

Effect of exposure to violence on the development of burnoutsyndrome in ambulance staff

Öz:

Background/aim: The aim of this study is to determine the condition of ambulance staff (AS) who have been exposed to any kind of violence and to predict risk of development of burnout syndrome. Materials and methods: Our study was performed with 120 AS working for the Kırıkkale Ambulance Services. During the research, questionnaires collecting descriptive information and the extent of violence to which the AS were exposed were administered; participants were asked to fill out the questionnaire themselves. Results: It was found that 81 (67.5%) participants had been subjected to at least one type of violence (verbal or physical). Sixty-two percent were exposed to verbal abuse and 55.8% to verbal threats. Rates of physical threats and attacks were higher among male staff (P = 0.036, P = 0.022), while the rate of personal accomplishment was determined to be significantly lower in males (P = 0.006). Emotional exhaustion and depersonalization scores were determined to be significantly higher in those who perceived less support from administrators (P = 0.014, P = 0.032). Conclusion: All kinds of negative situations exhaust an individual physically and mentally and lead to the development of burnout syndrome. AS are more prone to these kinds of situations.

Anahtar Kelime:

Konular: Cerrahi

Belge Türü: Makale Makale Türü: Araştırma Makalesi Erişim Türü: Erişime Açık

1. Holleran RS. Preventing staff injuries from violence. J Emerg Nurs 2006; 32: 523524.
2. WHO. Framework Guidelines for Addressing Work Place Violence in the Health Sector. Geneva, Switzerland: World Health Organization; 2002.
3. Gates D, Gillespie G, Kowalenko T, Succop P, Sanker M, Farra S. Occupational and demographic factors associated with violence in the emergency department. Adv Emerg Nurs J 2011; 33: 303313.
4. Rahmani A, Hassankhani H, Mills J, Dadashzadeh A. Exposure of Iranian emergency medical technicians to workplace violence: a cross-sectional analysis. Emerg Med Australas 2012; 24: 105110.
5. Maslach C, Schaufeli WB, Leiter MP. Job burnout. Annu Rev Psychol 2001; 52: 397422.
6. Aleandri A, Sansoni J. Nurses and burnout: a survey in an Emergency Department in the Lazio Region. Prof Inferm 2006; 59: 165170.
7. Mayhew C, Chappell D. The occupational violence experiences of 400 Australian health workers: an exploratory study. J Occup Health Saf Aust NZ 2003; 19: 343.
8. Teymourzadeh E, Rashidian A, Arab M, Akbari-Sari A, Hakimzadeh SM. Nurses exposure to workplace violence in a large teaching hospital in Iran. Int J Health Policy Manag 2014; 3: 301305.
9. Edward KL, Ousey K, Warelow P, Lui S. Nursing and aggression in the workplace: a systematic review. Br J Nurs 2014; 23: 653 659.
10. Gillespie GL, Gates DM, Kowalenko T, Bresler S, Succop P. Implementation of a comprehensive intervention to reduce physical assaults and threats in the emergency department. J Emerg Nurs 2014; 40: 586591.
11. Chappell D, Di Martino V. Violence at Work. 2nd ed. Geneva, Switzerland: International Labour Office; 2000.
12. Wieclaw J, Agerbo E, Mortensen PB, Burr H, Tüchsen F, Bonde JP. Work related violence and threats and the risk of depression and stress disorders. J Epidemiol Community Health 2006; 60: 771775.
13. Kwok RPW, Law YK, Li KE. Prevalence of workplace violence against nurses in Hong Kong. Hong Kong Med J 2006; 12: 69.
14. Corbett SW, Grange JT, Thomas TL. Exposure of prehospital care providers to violence. Prehosp Emerg Care 1998; 2: 127 131.
15. Mechem CC, Dickinson ET, Shofer FS, Jaslow D. Injuries from assaults on paramedics and firefighters in an urban emergency medical services system. Prehosp Emerg Care 2002; 6: 396 401.
16. Suserud BO, Blomquist M, Johansson I. Experiences of threats and violence in the Swedish Ambulance Service. Accid Emerg Nurs 2002; 10: 127135.
17. Baruch-Feldman C, Brondolo E, Ben-Dayan D, Schwartz J. Sources of social support and burnout, job satisfaction and productivity. J Occup Health Psychol 2002; 7: 8493.
18. Bilge F. Examining the burnout of academics in relation to job satisfaction and other factors. Soc Behav Pers 2006; 34: 1151 1160.
19. Van Bogaert P, Meulemans H, Clarke S, Vermeyen K, Van de Heyning P. Hospital nurse practice environment, burnout, job outcomes and quality of care: test of a structural equation model. J Adv Nurs 2009; 65: 21752185.

APA	Deniz T, SAYGUN M, eroğlu o, ÜLGER H, AZAPOĞLU B (2016). Effect of exposure to violence on the development of burnoutsyndrome in ambulance staff. , 296 - 302.
Chicago	Deniz Turgut,SAYGUN Meral,eroğlu oğuz,ÜLGER Hüseyin,AZAPOĞLU Burcu Effect of exposure to violence on the development of burnoutsyndrome in ambulance staff. (2016): 296 - 302.
MLA	Deniz Turgut,SAYGUN Meral,eroğlu oğuz,ÜLGER Hüseyin,AZAPOĞLU Burcu Effect of exposure to violence on the development of burnoutsyndrome in ambulance staff. , 2016, ss.296 - 302.
AMA	Deniz T,SAYGUN M,eroğlu o,ÜLGER H,AZAPOĞLU B Effect of exposure to violence on the development of burnoutsyndrome in ambulance staff. . 2016; 296 - 302.
Vancouver	Deniz T,SAYGUN M,eroğlu o,ÜLGER H,AZAPOĞLU B Effect of exposure to violence on the development of burnoutsyndrome in ambulance staff. . 2016; 296 - 302.
IEEE	Deniz T,SAYGUN M,eroğlu o,ÜLGER H,AZAPOĞLU B "Effect of exposure to violence on the development of burnoutsyndrome in ambulance staff." , ss.296 - 302, 2016.
ISNAD	Deniz, Turgut vd. "Effect of exposure to violence on the development of burnoutsyndrome in ambulance staff". (2016), 296-302.

APA	Deniz T, SAYGUN M, eroğlu o, ÜLGER H, AZAPOĞLU B (2016). Effect of exposure to violence on the development of burnoutsyndrome in ambulance staff. Turkish Journal of Medical Sciences, 46(2), 296 - 302.
Chicago	Deniz Turgut,SAYGUN Meral,eroğlu oğuz,ÜLGER Hüseyin,AZAPOĞLU Burcu Effect of exposure to violence on the development of burnoutsyndrome in ambulance staff. Turkish Journal of Medical Sciences 46, no.2 (2016): 296 - 302.
MLA	Deniz Turgut,SAYGUN Meral,eroğlu oğuz,ÜLGER Hüseyin,AZAPOĞLU Burcu Effect of exposure to violence on the development of burnoutsyndrome in ambulance staff. Turkish Journal of Medical Sciences, vol.46, no.2, 2016, ss.296 - 302.
AMA	Deniz T,SAYGUN M,eroğlu o,ÜLGER H,AZAPOĞLU B Effect of exposure to violence on the development of burnoutsyndrome in ambulance staff. Turkish Journal of Medical Sciences. 2016; 46(2): 296 - 302.
Vancouver	Deniz T,SAYGUN M,eroğlu o,ÜLGER H,AZAPOĞLU B Effect of exposure to violence on the development of burnoutsyndrome in ambulance staff. Turkish Journal of Medical Sciences. 2016; 46(2): 296 - 302.
IEEE	Deniz T,SAYGUN M,eroğlu o,ÜLGER H,AZAPOĞLU B "Effect of exposure to violence on the development of burnoutsyndrome in ambulance staff." Turkish Journal of Medical Sciences, 46, ss.296 - 302, 2016.
ISNAD	Deniz, Turgut vd. "Effect of exposure to violence on the development of burnoutsyndrome in ambulance staff". Turkish Journal of Medical Sciences 46/2 (2016), 296-302.