Yıl: 2018 Cilt: 9 Sayı: 17 Sayfa Aralığı: 191 - 229 Metin Dili: Türkçe DOI: 10.9775/kauiibfd.2018.009 İndeks Tarihi: 28-02-2019

İŞ YÜKÜ, ÇALIŞMA YAŞAM KALİTESİ VE İŞTEN AYRILMA NİYETİ İLİŞKİSİ: LİDER-ÜYE ETKİLEŞİMİNİN VE ÖRGÜTSEL BAĞLILIĞIN ARACILIK ROLÜ

Öz:
Sürdürülebilir rekabetin önem kazandığı iş çevresinde, ortak paydalardan biri olan çalışma yaşam kalitesi; bireylerin örgüte bağlılık düzeylerini artırırken, örgütsel etkinliği de destekleyebilmektedir. Çalışmamızda; iş yükü, çalışma yaşam kalitesi ve lider-üye etkileşiminin, örgütsel bağlılık ve işten ayrılma niyeti üzerindeki etkisini bütüncül bir biçimde ortaya koymayı amaçlanmıştır. 506 özel güvenlik personelinden toplanan verilerin analizi neticesinde; iş yükünün; çalışma yaşam kalitesi ile lider-üye etkileşim kalitesini olumsuz biçimde etkilediği ve iş yükünün çalışma yaşam kalitesi üzerindeki etkisine lider-üye etkileşimin aracılık ettiği saptanmıştır. Ayrıca, çalışma yaşam kalitesinin, örgütsel bağlılığı olumlu yönde etkilerken; işten ayrılma niyeti üzerinde ters yönlü etkiye sahip olduğu tespit edilmiştir. Son olarak çalışma yaşam kalitesinin işten ayrılma niyeti üzerindeki etkisinde örgütsel bağlılığın kısmî aracılık rolüne sahip olduğu belirlenmiştir.
Anahtar Kelime:

Konular: İşletme İktisat Uluslararası İlişkiler

THE RELATIONSHIP BETWEEN WORKLOAD, QUALITY OF WORKING LIFE AND TURNOVER INTENTION: THE MEDIATING ROLE OF LEADERMEMBEREXCHANGE AND ORGANIZATIONAL COMMITMENT

Öz:
The quality of working life, as a common ground in organizations, may contribute to organizational effectiveness while increasing organizational commitment. Our purpose was to examine the effects of workload, quality of working life and LMX on organizational commitment, the intention to leave work in a comprehensive model. Data were collected from 506 private security personnel. Findings revealed that employees’ heavy workload condition, has negative effect both on the quality of working life and the quality of the leader-member exchange. The effect of workload on the quality of working life was mediated by leader-member exchange. The quality of working life, organizational commitment have negative effect on the turnover intention. It was found that organizational commitment has negative effect on the turnover intention. Organizational commitment has a partially mediated role in the impact of quality of working life on the turnover intention.
Anahtar Kelime:

Konular: İşletme İktisat Uluslararası İlişkiler
Belge Türü: Makale Makale Türü: Araştırma Makalesi Erişim Türü: Erişime Açık
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APA ALTAY M, Turunç Ö (2018). İŞ YÜKÜ, ÇALIŞMA YAŞAM KALİTESİ VE İŞTEN AYRILMA NİYETİ İLİŞKİSİ: LİDER-ÜYE ETKİLEŞİMİNİN VE ÖRGÜTSEL BAĞLILIĞIN ARACILIK ROLÜ. , 191 - 229. 10.9775/kauiibfd.2018.009
Chicago ALTAY Melih,Turunç Ömer İŞ YÜKÜ, ÇALIŞMA YAŞAM KALİTESİ VE İŞTEN AYRILMA NİYETİ İLİŞKİSİ: LİDER-ÜYE ETKİLEŞİMİNİN VE ÖRGÜTSEL BAĞLILIĞIN ARACILIK ROLÜ. (2018): 191 - 229. 10.9775/kauiibfd.2018.009
MLA ALTAY Melih,Turunç Ömer İŞ YÜKÜ, ÇALIŞMA YAŞAM KALİTESİ VE İŞTEN AYRILMA NİYETİ İLİŞKİSİ: LİDER-ÜYE ETKİLEŞİMİNİN VE ÖRGÜTSEL BAĞLILIĞIN ARACILIK ROLÜ. , 2018, ss.191 - 229. 10.9775/kauiibfd.2018.009
AMA ALTAY M,Turunç Ö İŞ YÜKÜ, ÇALIŞMA YAŞAM KALİTESİ VE İŞTEN AYRILMA NİYETİ İLİŞKİSİ: LİDER-ÜYE ETKİLEŞİMİNİN VE ÖRGÜTSEL BAĞLILIĞIN ARACILIK ROLÜ. . 2018; 191 - 229. 10.9775/kauiibfd.2018.009
Vancouver ALTAY M,Turunç Ö İŞ YÜKÜ, ÇALIŞMA YAŞAM KALİTESİ VE İŞTEN AYRILMA NİYETİ İLİŞKİSİ: LİDER-ÜYE ETKİLEŞİMİNİN VE ÖRGÜTSEL BAĞLILIĞIN ARACILIK ROLÜ. . 2018; 191 - 229. 10.9775/kauiibfd.2018.009
IEEE ALTAY M,Turunç Ö "İŞ YÜKÜ, ÇALIŞMA YAŞAM KALİTESİ VE İŞTEN AYRILMA NİYETİ İLİŞKİSİ: LİDER-ÜYE ETKİLEŞİMİNİN VE ÖRGÜTSEL BAĞLILIĞIN ARACILIK ROLÜ." , ss.191 - 229, 2018. 10.9775/kauiibfd.2018.009
ISNAD ALTAY, Melih - Turunç, Ömer. "İŞ YÜKÜ, ÇALIŞMA YAŞAM KALİTESİ VE İŞTEN AYRILMA NİYETİ İLİŞKİSİ: LİDER-ÜYE ETKİLEŞİMİNİN VE ÖRGÜTSEL BAĞLILIĞIN ARACILIK ROLÜ". (2018), 191-229. https://doi.org/10.9775/kauiibfd.2018.009
APA ALTAY M, Turunç Ö (2018). İŞ YÜKÜ, ÇALIŞMA YAŞAM KALİTESİ VE İŞTEN AYRILMA NİYETİ İLİŞKİSİ: LİDER-ÜYE ETKİLEŞİMİNİN VE ÖRGÜTSEL BAĞLILIĞIN ARACILIK ROLÜ. KAFKAS ÜNİVERSİTESİ İKTİSADİ ve İDARİ BİLİMLER FAKÜLTESİ DERGİSİ , 9(17), 191 - 229. 10.9775/kauiibfd.2018.009
Chicago ALTAY Melih,Turunç Ömer İŞ YÜKÜ, ÇALIŞMA YAŞAM KALİTESİ VE İŞTEN AYRILMA NİYETİ İLİŞKİSİ: LİDER-ÜYE ETKİLEŞİMİNİN VE ÖRGÜTSEL BAĞLILIĞIN ARACILIK ROLÜ. KAFKAS ÜNİVERSİTESİ İKTİSADİ ve İDARİ BİLİMLER FAKÜLTESİ DERGİSİ 9, no.17 (2018): 191 - 229. 10.9775/kauiibfd.2018.009
MLA ALTAY Melih,Turunç Ömer İŞ YÜKÜ, ÇALIŞMA YAŞAM KALİTESİ VE İŞTEN AYRILMA NİYETİ İLİŞKİSİ: LİDER-ÜYE ETKİLEŞİMİNİN VE ÖRGÜTSEL BAĞLILIĞIN ARACILIK ROLÜ. KAFKAS ÜNİVERSİTESİ İKTİSADİ ve İDARİ BİLİMLER FAKÜLTESİ DERGİSİ , vol.9, no.17, 2018, ss.191 - 229. 10.9775/kauiibfd.2018.009
AMA ALTAY M,Turunç Ö İŞ YÜKÜ, ÇALIŞMA YAŞAM KALİTESİ VE İŞTEN AYRILMA NİYETİ İLİŞKİSİ: LİDER-ÜYE ETKİLEŞİMİNİN VE ÖRGÜTSEL BAĞLILIĞIN ARACILIK ROLÜ. KAFKAS ÜNİVERSİTESİ İKTİSADİ ve İDARİ BİLİMLER FAKÜLTESİ DERGİSİ . 2018; 9(17): 191 - 229. 10.9775/kauiibfd.2018.009
Vancouver ALTAY M,Turunç Ö İŞ YÜKÜ, ÇALIŞMA YAŞAM KALİTESİ VE İŞTEN AYRILMA NİYETİ İLİŞKİSİ: LİDER-ÜYE ETKİLEŞİMİNİN VE ÖRGÜTSEL BAĞLILIĞIN ARACILIK ROLÜ. KAFKAS ÜNİVERSİTESİ İKTİSADİ ve İDARİ BİLİMLER FAKÜLTESİ DERGİSİ . 2018; 9(17): 191 - 229. 10.9775/kauiibfd.2018.009
IEEE ALTAY M,Turunç Ö "İŞ YÜKÜ, ÇALIŞMA YAŞAM KALİTESİ VE İŞTEN AYRILMA NİYETİ İLİŞKİSİ: LİDER-ÜYE ETKİLEŞİMİNİN VE ÖRGÜTSEL BAĞLILIĞIN ARACILIK ROLÜ." KAFKAS ÜNİVERSİTESİ İKTİSADİ ve İDARİ BİLİMLER FAKÜLTESİ DERGİSİ , 9, ss.191 - 229, 2018. 10.9775/kauiibfd.2018.009
ISNAD ALTAY, Melih - Turunç, Ömer. "İŞ YÜKÜ, ÇALIŞMA YAŞAM KALİTESİ VE İŞTEN AYRILMA NİYETİ İLİŞKİSİ: LİDER-ÜYE ETKİLEŞİMİNİN VE ÖRGÜTSEL BAĞLILIĞIN ARACILIK ROLÜ". KAFKAS ÜNİVERSİTESİ İKTİSADİ ve İDARİ BİLİMLER FAKÜLTESİ DERGİSİ 9/17 (2018), 191-229. https://doi.org/10.9775/kauiibfd.2018.009