The concept of service quality has gained importance for municipalities in the recent years. Service quality, which is defined as "the difference between the service level that is expected by the citizen and the service satisfaction level that the citizen perceives" is among the main factors affecting citizen satisfaction. Given its importance, there has been an attention in municipalities and in academia to measure municipal service quality. On the other hand, factors affecting service quality perceptions are not well understood. In particular, there are a few quantitative studies that focused on investigating the relationship between municipal service quality perception and local participation behavior and perceptions. The main objective of this study is to quantitatively examine the relationship between citizen perceptions of municipal service quality and local participation behaviors. In this research, given its reputation about being a pioneer in local participation practices Bursa Nilüfer District Municipality of Turkey is chosen as a case. Face-to-face surveys and interview techniques were used as data collection methods. The survey questionnaire developed by the primary investigator was applied by a consultant company to a total of 500 people, aged 18 years and over, who were randomly selected from each district, taking into consideration the proportion of the neighborhood population to the general population living in 64 neighborhoods of Nilüfer municipality. In addition,interviews were held with 23 individuals randomly chosen from the members of Nilufer Municipality City Council, its employees and neighborhood committee members. The collected data were statistically analyzed by SPSS. Descriptive analysis and regression analysis were used as the analysis method. According to the findings, as the frequency of citizen participation in various municipal decision-making processes increases, municipal service quality perceptions also increase. Perception of municipal service quality is also positively and significantly related to the frequency of participation in the identification of local problems / needs and solutions. Regarding the method of participation, perceived service quality of individuals communicating with the municipality via the city council is significantly higher than those who do not use this method. In addition, there is a positive and significant relationship between municipal service quality perceptions and general satisfaction from the municipality, positive perceptions about the leadership understanding of the mayor, and residing in villages that have now transformed into neighborhoods